Chodwapi Selinah Rinear

• Receive, unload and prepare inventory for delivery
• Use technologies like smartphones , and handled devices to sort, stow,pick,stage ,scan and prepare orders for drivers
• Problem solving for damaged packages,missing packages,misrouted, creating new labels,replan.

● Troubleshoot product errors, identify damaged goods, and address customer order issues for 400+ products daily using
Amazon’s proprietary software. Links issues to purchase orders for functionality checks and accurate accounting.
● Process an average of 80 customer orders per hour with Radio Frequency (RF) scanners, ensuring timely shipments while
maintaining high accuracy.
● Cross-train in packing, ICQA, dockship and which has increased versatility, enhanced skill development and improved team collaboration.

• Meet physical demands such as loading, unloading packages from the trucks.
• Assisted in loading and unloading of shipments from trucks.
• Operated forklifts and other machinery to move materials around the facility.
• Inspected packages for damage before distributing them to customers.

• Received and verified incoming shipments for accuracy of items, quantities, and condition.
• Ensured that all safety protocols were followed at all times while working in the warehouse environment.

• Trained more than 100 new associates
• onboarding new associates.
• Facilited their orientation, Helping with Knet, Amazon AtoZ app, grocery shopping , and inventory stock taking.
• Followed company policies related to food safety,and sanitation.
• Assisted customers in loading groceries into vehicles
• Inspected produce for quality assurance before placing it on display racks.
• Provided customer service to shoppers by answering questions about product locations, prices, and availability.

Learning ambassador- Assisting onboarding new associates helping with any questions regarding learning and safety; teaching associates procedures

• Problem solving for damaged packages,missing packages, dwells, creating new labels,repackaging.
  maintaining high accuracy.
  ● Cross-train in packing, stowing,ICQA,Ship Dock,Sort side, and which has increased versatility, enhanced skill development and improved team collaboration

• Prepared documents such as invoices, bills of lading, certificates of origin, and insurance policies for export shipments.
• Interacted with customers to answer inquiries regarding order status and shipment tracking information.
• Coordinated freight forwarding services with international carriers to ensure timely delivery of goods.
• Daily allocated workloads within team to ensure smooth operations .
• Support the manager where needed: Ensure all staff and positions have job descriptions, communicate clear expectations and are working with structured development plans.