Choice Omo
Waltham,MA
Summary
Accomplished Mental Health Support Worker with a proven track record at Walden Behavioral Care, enhancing patient well-being through expert crisis intervention and empathetic support. Skilled in medication monitoring and building rapport, I've significantly improved patient engagement and safety. My approach integrates psychoeducation and individualized care plans, achieving notable outcomes in patient recovery and support.
Overview
5
5
years of professional experience
Work History
Mental Health Support Worker
Walden Behavioral Care
03.2022 - Current
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Implemented behavioral modification techniques for patients struggling with maladaptive patterns such as aggression or selfharm.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
- Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
- Enhanced medication adherence with thorough education on side effects, dosing schedules, and potential interactions.
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
- Delivered psychoeducational presentations at staff meetings or community events to increase awareness of mental health issues.
- Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
- Documented client progress in confidential files.
- Implemented crisis intervention plans to support client safety.
- Developed and implemented activities to help clients develop social and independent living skills.
- Provided clients with recommendations to community resources.
- Built partnerships with community agencies and service providers to remove access gaps.
- Supported continuity of care after discharge with individualized discharge plans.
- Facilitated support groups for clients to discuss issues related to mental health.
- Educated clients and families about mental health issues, treatments and resources.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Provided case management services to monitor client access to resources and services.
- Administered psychological tests and assessments to determine client needs.
- Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Developed and implemented treatment plans and modified according to presentation.
Group Home Manager
Mab Community Service
06.2019 - Current
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Mentored and coached staff to improve performance and interactions with residents.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Assisted residents with basic hygiene and healthcare needs.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
- Offered learning opportunities to help residents develop important life skills.
- Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
- Organized entertaining recreational activities for home while staying within $Amount budget.
Mental Health Support Worker
Squad Medical Group
08.2020 - 10.2022
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Implemented behavioral modification techniques for patients struggling with maladaptive patterns such as aggression or selfharm.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
- Enhanced medication adherence with thorough education on side effects, dosing schedules, and potential interactions.
- Delivered psychoeducational presentations at staff meetings or community events to increase awareness of mental health issues.
- Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
- Documented client progress in confidential files.
- Developed and implemented activities to help clients develop social and independent living skills.
Education
Bachelor Of Social Science - Health Sciences
National Open University
Abuja Nigeria 07.2018
Skills
- Medication monitoring
- Social Skills Training
- Self-Care Techniques
- Psychosocial Rehabilitation
- Individualized service plans
- De-Escalation Techniques
- Residential support
- Psychoeducation
- Suicide Prevention
- Anger Management
- Client Engagement
- Relapse Prevention
- Outreach Services
- Recovery planning
- Intake Assessment
- Boundary Setting
- Multicultural Competence
- Life Skills Coaching
- Assertiveness Training
- Wellness Recovery Action Plan
- Substance Abuse Counseling
- Discharge Planning
- Resource Linkage
- Supportive Housing
- Motivational Interviewing
- Service Coordination
- Family Support
- Building rapport
- Crisis Intervention
- Goal Development
- Medication Administration
- Client Support
- Treatment Planning
- Developing relationships
- Conflict de-escalation
- Case Documentation
- Behavioral Management
- Progress Monitoring
- Patient evaluations
- Mental health counseling
- Confidential records
- ADL Assistance
- Care Delivery
- Patient Advocacy
- Patient Evaluation
- Patient support
- Supply Coordination
- Facilitating counseling sessions
- Clinical Documentation
- Case Management
- Client Advocacy
- Mental Health Assessment
- Certified in CPR/AED
- Peer Counseling
- Heartsaver First Aid
- Basic Life Support for Health Care Providers
- Alcohol and Drug Counselor (ADC)
- CPR/AED
- Substance Abuse Therapy
- Heartsaver First Aid (First Aid)
- Trauma Informed Care Framework
- Substance abuse
- MEDITECH EHR Software
- Alcohol and Drug Counselor
Timeline
Mental Health Support Worker
Walden Behavioral Care
03.2022 - Current
Mental Health Support Worker
Squad Medical Group
08.2020 - 10.2022
Group Home Manager
Mab Community Service
06.2019 - Current
Bachelor Of Social Science - Health Sciences
National Open University
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