Chola Raja Sekhar Murakonda
Beaumont,TX
Summary
Proven Associate System Engineer from Tata Consultancy Services, adept in Azure Cloud Administration and excelling in client service. Spearheaded major IFS application upgrades and cloud migrations, ensuring seamless disaster recovery and optimizing client infrastructure. Demonstrates strong analytical skills with a focus on efficient problem-solving and user support, significantly enhancing operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate System Engineer
Tata Consultancy Services
01.2020 - 08.2022
- Experience on installing and upgrading IFS Application Versions
- Experience on deploying the deliveries to different environment using IFS tools.
- Hands on experience in taking Azure snapshot backups and restoring the environment using azure snapshots if found any issues
- Experience on cloning the IFS database from one environment to another environment depending on the customer’s Requirement
- Experience on cloning the MWS server from one environment to another environment depending on the customer’s Requirement
- Experience in creating the environment using the build
- Experience in creating Azure virtual machines for customer requirement
- Experience in restoring the IFS Application using MWS Server backup
- Experience in restoring the database using cold backup or RMAN point in time recovery or using guaranteed restore point
- Involved in performing azure disk expansion activities
- Experience in deployment of deliveries and troubleshoot the deployment failures
- Resetting IFS Apps10/Apps9/IFS Cloud Database Server and Middleware server passwords
- Sharing IFS Apps10/Apps9 Database Server and Middleware Server passwords with IFS users and external parties
- Involves in resolving major incidents / incidents investigations in day-to-day operations via ServiceNow
- Monitoring IFS Apps10/Apps9/FSM/PSO/IFS Cloud Customer environments via Nagios
- Experience in IP Whitelisting for the customer environments.
- Experience in performing cloning activities in IFS Cloud environments.
- Experience in Azure Administration
- Experience in resolving alerts in the customer environments.
- Involved in configure/reconfiguring the IFS Application and installing the deliveries using IFS installer.
- Involved in taking backup of IFS application and Database in regular time period.
- Experience in collaborating with the other team to perform the customer request.
- Involved in User Administration Adding/Creating/Modifying user account, resetting password and unlocking the user account.
- Involved in application support with IFS solutions for Production, Development, Testing, Migration, Sandbox and Staging environments.
- Responsible for maintaining the free space in table spaces and FRA usage when the customers are preforming go live activates
- Experience in applying Oracle bundle patches to the Oracle Database.
- Hands-on experience in performing day to day activities and resolving issues related to disk usage, server
- Performance, user management and maintenance.
- Involved in scheduling the cloning activities, maintenance activities, patching activities and any other troubleshoot activities.
- Experience on updating the add-on services(TouchApps, Demand Plan Server, CBS, Crystal Report).
- Experience in using IFS LCS System
- Experience on deploying the deliveries to FSM,PSO Environment
- Involved in FSM-PSO integration.
- Experience in performing cloning activity in FSM environment.
- Experience in restoring the FSM environments.
- Experience is HTM Database installation and PSOHTM integration
- Analyzing and validating the present customer requirement and provide the efficient solution.
- Monitoring and responding to alerts posted from client environments and resolve them in priority basis.
- Participating in on-call rotation and working occasionally after hours or on weekends.
Education
Master of Science - Computer Science
Lamar University
Beaumont, TX04.2024
Bachelor of Science - Computer Science Engineering
Malla Reddy Institute of Technology And Sciences
India 06.2019
Telangana State Board of Intermediate Education - Maths,Physics, And Chemistry
Sri Gayathri Junior College
India04.2015
Secondary School Certificate - High School
Brilliant Grammar High School
India04.2013
Skills
- Database Administration
- IFS Tools
- Azure Cloud Administration
- Virtualization Technologies
- Oracle Database
- Python
- Cloud services
- User Support
- Root Cause Analysis
- Git Bash
- Monitoring tools
- Windows,Linux
Certification
- Azure Cloud Administrator Microsoft 2024 March
Languages
English
Full Professional
Telugu
Native or Bilingual
Timeline
Associate System Engineer
Tata Consultancy Services
01.2020 - 08.2022
Master of Science - Computer Science
Lamar University
Bachelor of Science - Computer Science Engineering
Malla Reddy Institute of Technology And Sciences
Telangana State Board of Intermediate Education - Maths,Physics, And Chemistry
Sri Gayathri Junior College
Secondary School Certificate - High School
Brilliant Grammar High School
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