Choli Black
San Francisco,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Server
Blue Barn
2023.07 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server/ Assistant Manager
Thai Idea Vegetarian
2018.10 - 2023.06
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
Education
Business Administration
California State University - East Bay
Hayward, CAHigh School Diploma -
Dublin Coffman High School
Dublin, OH05.2012
Skills
- Customer Service
- Critical Thinking
- Problem-Solving Ability
- Staff Training
- Customer Consulting
- Product Organization
- Account Management
- Executive Management Support
Languages
English
Thai
Timeline
Server
Blue Barn
2023.07 - Current
Server/ Assistant Manager
Thai Idea Vegetarian
2018.10 - 2023.06
Business Administration
California State University - East Bay
High School Diploma -
Dublin Coffman High School
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