Chona Nancy Pinnock
Lamesa,CA
Summary
Compassionate Registered Nurse skilled in patient education, critical thinking, and effective communication. Committed to enhancing patient satisfaction through holistic care and evidence-based practices.
Overview
23
23
years of professional experience
5
5
Certification
Work History
Registered Nurse Traveler Med-Surg/Telemetry Registered Nurse
Medical Solutions
Oakland, CA
08.2024 - 03.2026
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted in developing nursing care plans based on patient assessments.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Educated patients and families regarding health management and wellness strategies.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Maintained accurate documentation of patient records and care activities.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Registered Nurse Cardiothoracic Clinical Lead RN
Sharp Grossmont Hospital
San Diego, CA
04.2016 - 03.2024
- Mentored junior nurses, promoting best practices in patient care and safety protocols.
- Led quality improvement initiatives that enhanced patient satisfaction scores and reduced readmission rates.
- Collaborated with healthcare providers to coordinate complex discharges, ensuring continuity of care.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Registered Nurse Medsug/Telemetry/Neuorlogy/Ortho
Pomerado Hospital
Poway, CA
09.2009 - 03.2014
- Administered medications and treatments in accordance with established protocols.
- Monitored patient progress and responded to changing conditions effectively.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Educated patients and families on health management and post-discharge care.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered RN Cardiac Thoracic/Stepdown/PCU Staff
Sharp Grossmont Hospital
San Diego, CA
04.2003 - 03.2014
- Administered medications and monitored patient responses to ensure safety and effectivenes.
- Mentored junior nurses, fostering skill development and promoting a culture of continuous learning.
- Educated patients and families on post-discharge care, enhancing understanding of health management.
- Conducted comprehensive assessments to identify patient needs, tailoring interventions accordingly for optimal care delivery.
- Utilized electronic health record systems for accurate documentation and efficient information sharing across departments.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Delivered high-quality patient care in fast-paced environments, ensuring safety and comfort.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline processes.
- Managed patient records using electronic health systems, ensuring accuracy and confidentiality.
- Implemented best practices for infection control, contributing to improved compliance rates.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Participated in team-building activities to foster teamwork and collaboration.
- Assisted with onboarding new staff members, providing orientation and support.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
Education
Bachelor of Science - Nursing
San Diego State University
San Diego03-2003
Associate of Arts - General
San Diego Mesa College
San Diego, CA01-1996
Skills
- Leadership and management
- Intravenous therapy
- Telemetry monitoring
- Cardiac care
- Vital signs monitoring
- Direct patient care
- Patient education
- Privacy and confidentiality
- Patient assessments
- Medication administration
- Cardiac monitoring
- Care plan development
- Patient assessment
- Discharge planning
- Patient needs assessment
- Family education
- Regulatory compliance
- Charting and clinical documentation
- Teamwork
- Teamwork and collaboration
- Time management
- Medication and IV administration
- Multitasking
- Compassionate and caring
- Strong clinical judgment
- CPR certification
- Critical thinking
- Excellent communication
- Team collaboration
- Active listening
- Effective communication
- Decision-making
Accomplishments
- PCCN Certified July 2016
- Patient and Staff Management Recepient Award Winner Nurses Week 5/2018 Sharp Grossmont Hospital
- Outstanding Performance Employee July 2023 Sharp Grossmont Hospital
- Employee of the Month June 2012 Sharp Grossmont Hospital
- Evidence-Based Practice participant San Diego 2016
Certification
- Licensed RN CA 636228 Expires December 31, 2026
- Certified BLS, ACLS, NIHSS
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Cebuano
Native or Bilingual
Timeline
Registered Nurse Traveler Med-Surg/Telemetry Registered Nurse
Medical Solutions
08.2024 - 03.2026
Registered Nurse Cardiothoracic Clinical Lead RN
Sharp Grossmont Hospital
04.2016 - 03.2024
Registered Nurse Medsug/Telemetry/Neuorlogy/Ortho
Pomerado Hospital
09.2009 - 03.2014
Registered RN Cardiac Thoracic/Stepdown/PCU Staff
Sharp Grossmont Hospital
04.2003 - 03.2014
Bachelor of Science - Nursing
San Diego State University
Associate of Arts - General
San Diego Mesa College