Summary
Overview
Work History
Education
Skills
Timeline
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CHONDA ODOM

Creola

Summary

Vigilant Accounts Payable Clerk with 20 years of experience working with broad array of accounts. Committed to on-time payments, maintaining detailed records and vendor management. Detail-oriented worker with proven resourcefulness and reliability.

Overview

16
16
years of professional experience

Work History

Administrative Clerk/Accounts Payable Clerk

Cockrell's Body Shop
01.2010 - Current
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Created and updated records and files to maintain document compliance.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Purchased and maintained office supplies.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.

Lead Teller

Alabama Central Credit Union
11.2009 - 11.2010
  • Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.
  • Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
  • Mentored junior tellers, fostering professional growth and improved performance within the team.
  • Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
  • Introduced customers to other bank team members to help meet financial needs.
  • Developed rapport with clientele by delivering personalized services that addressed specific financial needs.
  • Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Collaborated with other departments to resolve complex issues, enhancing the overall banking experience for clients.
  • Streamlined teller operations for increased accuracy and speed, minimizing wait times for customers.
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service.
  • Received car loan, home loan, and other payments and posted to accounts.

Accounting Clerk

Capital & Colonial Trailways
03.2008 - 08.2009
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
  • Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems.

Education

GED -

Baker High School
Mobile, Al
06.1979

Skills

  • Clerical Support
  • Maintaining confidentiality
  • Verbal and written communication
  • Database entry
  • Cash Management
  • Filing systems
  • Documentation and Recordkeeping
  • Supply Ordering
  • Basic accounting
  • Microsoft Office
  • Attention to Detail
  • Customer Communication
  • Problem-Solving
  • Mail handling
  • Team Collaboration
  • Professional and mature
  • Office Machine Operation
  • Accounts Payable and Receivable
  • Record Sorting and Filing
  • Invoice Processing
  • Data Entry and 10-Key
  • Switchboard Operation

Timeline

Administrative Clerk/Accounts Payable Clerk

Cockrell's Body Shop
01.2010 - Current

Lead Teller

Alabama Central Credit Union
11.2009 - 11.2010

Accounting Clerk

Capital & Colonial Trailways
03.2008 - 08.2009

GED -

Baker High School

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CHONDA ODOM