Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chonelle Davis

Carlisle,IA

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

17
17
years of professional experience

Work History

Cashier/Food Prep

Fiss'
08.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

In Home Health Care

Immanuel Pathways
01.2021 - 08.2022
  • Provided respite care for family caregivers by offering reliable support services such as companionship, light housekeeping, and transportation assistance.
  • Contributed to positive health outcomes by advocating for the best possible resources and support available within the community or healthcare network.
  • Improved overall patient wellbeing by offering emotional support and companionship during times of loneliness or distress.
  • Promoted patient independence by assisting with daily living activities such as grooming, dressing, and meal preparation.
  • Reduced hospital readmissions by closely monitoring patients for signs of complications or deterioration in condition.

Phone Representative

Mom's Meals
04.2018 - 03.2021
  • Collected valuable data from callers via surveys; contributed insights which helped refine marketing strategies.
  • Managed multiple phone lines simultaneously, prioritizing calls effectively to maintain quality service standards.
  • Adapted communication style according to individual caller requirements, resulting in enhanced customer experiences.
  • Retained dissatisfied customers by offering tailored solutions that addressed their specific needs or issues comprehensively.
  • Handled difficult situations calmly, utilizing conflict resolution techniques for successful outcomes.

Cashier

Life Uniform
10.2007 - 04.2018
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

GED -

Carlisle
Carlisle
05-2006

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Customer Relations

Timeline

Cashier/Food Prep

Fiss'
08.2022 - Current

In Home Health Care

Immanuel Pathways
01.2021 - 08.2022

Phone Representative

Mom's Meals
04.2018 - 03.2021

Cashier

Life Uniform
10.2007 - 04.2018

GED -

Carlisle

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Chonelle Davis