Chong Thao

• Provided compassionate care for clients with ALS, dementia, and age-related conditions
• Assisted with activities of daily living including mobility support, personal hygiene and incontinence care, and feeding assistance
• Performed safe patient transfers using Hoyer lift equipment to support mobility and prevent injury
• Performed nurse-delegated tasks including feeding tube support
• Transported clients to medical appointments and community outings
• Monitored client condition and reported changes to supervisors to ensure continuity of care
• Assisted with meal preparation, light housekeeping, and maintaining a safe living environment

Encouraged independence while supporting dignity and comfort

• Determined inventory quantity needs, ordering more materials based on minimum or maximum levels.
• Analyzed inventory data to identify trends and potential improvements.
• Arranged stock and materials for easy access by inventorying by size, weight and shape.
• Removed damaged or outdated inventory items from store shelves.
• Organized and maintained inventory records, ensuring accuracy of data entry and stock levels.
• Created detailed reports on inventory management activities.
• Verified merchandise received against receiving documents, noting and reporting discrepancies and obvious damages.
• Coordinated with suppliers to ensure timely ordering and delivery of inventory.
• Utilized warehouse management software to manage products in multiple locations.

• Maintained cleanliness of public areas and guest rooms through regular dusting, vacuuming, mopping, polishing, and sanitizing surfaces.
• Reported any damages or missing items found within guest rooms or public areas immediately.
• Performed deep cleaning services for special events or occasions as required.
• Utilized appropriate tools such as vacuum cleaners, mops, brooms, brushes, for efficient cleaning operations.
• Inspected rooms upon completion to ensure they meet company standards for cleanliness and tidiness.
• Complied with all relevant rules, regulations, policies and procedures set forth by the hotel management team.
• Collaborated closely with other housekeeping staff members in order to maintain high standards of hygiene throughout the hotel premises.
• Provided exemplary customer service, consistently exceeding guest expectations by promptly attending to requests and inquiries.
• Identified potential maintenance issues within guest rooms or public areas during routine inspections and reported them accordingly.
• Organized storage spaces efficiently in order to maximize available space for storing equipment and supplies.

• Explained menu items, took orders and delivered food courses according to instruction.
• Greeted and talked pleasantly with customers to promote positive image for business.
• Worked with managers to report and resolve customer issues or concerns.
• Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
• Followed national, state and local safety, health and sanitation guidelines to protect guests.
• Replenished supplies and organized food preparation stations to maximize productivity.
• Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Collaborated with team to deliver timely service of items.
• Maintained safe food handling practices to prevent germ spread.
• Assembled and served meals according to specific guest requirements.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
• Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

• Assembled customer orders from stock and packed items in boxes.
• Arranged items on pallets according to size and weight.
• Verified labels for appropriate order numbers and item specifications.
• Adhered to product safety and hygiene guidelines for health and regulatory compliance.
• Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
• Sealed containers or materials using glues, fasteners and tape.
• Marked and labeled containers, container tags or products using marking tools.
• Removed completed or defective products or materials, placing on conveyors or loading docks.
• Applied lids or close-ups in finalization of product.