Chong Yang
Fresno,CA
Summary
Diligent Auto Body Technician driven to deliver exceptional quality work within stringent deadlines. Strong track record of dependability and a superior work ethic in industry roles. Dependable auto body repair professional actively pursuing an opportunity to bring value to the team. Skilled in auto body repair and estimation demonstrated over 17 years of industry experience. Seasoned Technician practiced in diagnostic, assessment and repair of vehicles following collisions. Adept at working closely with estimators, clients and representatives as well as insurance agencies - ensuring top levels of client satisfaction and retention. Meticulous auto body repair professional well-versed in utilizing industry software to record maintenance work and accurately process required documentation. Committed to timely completion of projects to cultivate customer loyalty and satisfaction.
Overview
14
14
years of professional experience
Work History
Collision Repair Technician
Caliber Collision
Fresno, CA
06.2012 - Current
- Replaced and repaired vehicle parts according to work order instructions.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Inspected new parts and areas of repair to verify correctness and quality.
- Repaired surface damage utilizing wide range of systems and methodologies.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Followed standard operating procedures to achieve consistent quality of work.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Analyzed all surfaces closely for imperfections prior to painting jobs across [Vehicle part] and [Vehicle part].
- Inspected vehicles to identify and document repair needs.
- Reassembled and replaced parts to complete body repairs.
- Completed road tests and safety review before releasing repaired vehicles to owners.
- Expertly used wide range of tools for damage repair.
- Enforced compliance with safety regulations when operating equipment.
Education
Fresno City College
Fresno, CAHigh School Diploma -
Buchanan High School
Clovis, CA06.2005
Skills
- Body Shop Operations
- Carbon Monoxide Detectors
- Gasket Replacements
- Replacement Part Ordering
- Scissor Lifts
- Dent Filling
- Production Goals
- Frame Assessment
- Safety Regulations
- Auto Body Repair
- Vehicle Testing
- Body Work
- Precise Measurements
- In-Depth Knowledge of Varied Makes and Models
- Tool Sockets
- Knowledge of Insurance Protocols
- Oil Changes
- Vehicle Disassembly
- Materials Storage
- Customer Satisfaction
- Fire Extinguishers
- Active Listening
- Damage Assessment
- Service Documentation
- Complex Problem-Solving
- Compliance Requirements
- Labor Management
- Profit Margins
- Punctual and Dependable
- Accurate Estimates
- Sound Judgment
- Safe Work Practices
- Project Requirements
- Ordering Parts
- Auto Body Analysis
- Customer Needs Assessments
- Water Testing
- Collision Estimates
- Attentive to Detail
- Operational Safety
- Insurance Knowledge
- Hazardous Materials
- Upholstery Removal
- Creative Solutions
Timeline
Collision Repair Technician
Caliber Collision
06.2012 - Current
Fresno City College
High School Diploma -
Buchanan High School