Summary
Work History
Education
Skills
Dataanalysisprojects
Timeline
Generic

Chongfan Bao

Boston,MA

Summary

Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations.

Work History

Sales specialist and Accounting/Part-time

China Telecom Americas
  • Conducted sales, publicity, customer service, after-sale telephone interviews, creative sales and found new partners
  • Audited reimbursement and contracts
  • Carried out reimbursement and sales training.
  • Educated customers about products and services offered by the company.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Resolved customer complaints promptly and efficiently.
  • Provided personalized service to build relationships with customers.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Monitored inventory levels and placed orders as needed.

Engineer/Full-time

LG display Guangzhou
  • Collected and classified defective panels and report to leaders
  • Analyzed data to find solutions and optimize workflows
  • Coordinated with colleagues to supply repair materials in a timely
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Established procedures for receiving, storing, handling hazardous materials safely.
  • Analyzed data from production reports to identify trends or opportunities for improvement.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Negotiated contracts with suppliers for material procurement needs.
  • Managed repair material warehouse.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.

Education

Master: Analytics -

Northeastern University
Boston, MA

Bachelor: Industrial Engineer -

South China Agricultural University

Skills

  • Inventory Coordination
  • Sales expertise
  • Account Management
  • Team Collaboration
  • Sales Reporting
  • Sales Training
  • Microsoft Office Suite

Dataanalysisprojects

  • House sale price, Conducted EAD: data transform, outliers and duplicate, correlations Built models: linear regression, decision trees, random trees and K means compared and discussed the accuracy and effectiveness of the models
  • 2015 Street Tree Census By NYC, Employed R Shiny and Tableau to build dashboards
  • Credit Card Customer Churn, Leveraged LASSO and Ridge regression, features selection deal with overfitting Applied Chi-square, logistic regression, GLM, ANOVA tests to explore variables
  • Hospitals/Medical Beds Query, Applied MySQL to sketch out a Star Schema, created tables, keys and constraints by syntax Employed Databricks to query and picked out the top ten hospitals for the different bed types

Timeline

Sales specialist and Accounting/Part-time

China Telecom Americas

Engineer/Full-time

LG display Guangzhou

Master: Analytics -

Northeastern University

Bachelor: Industrial Engineer -

South China Agricultural University
Chongfan Bao