Choongo Hamoonga
New Britain,CT
Summary
Dedicated Finance and Business Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
General Manager
CPD Properties Ltd
05.2020 - 11.2022
- Managed the finance and administration aspects of the company.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Mitigated business risks by working closely with staff members and assessing performance.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed and implemented strategies to increase sales and profitability.
Business Development Manager
CPD Properties Ltd
08.2014 - 05.2020
- Built relationships with customers and community to establish long-term business growth.
- Generated new business with marketing initiatives and strategic plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Center for Professional Studies Manager
Northrise University
03.2013 - 08.2014
- Managed development of learning training materials and activities to enhance learning experiences.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Researched and obtained relevant course materials to achieve training objectives.
- Selected and assigned instructors to conduct specific training programs.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Managed new employee orientation training process.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Developed departmental systems and procedures to better align workflow processes.
Lecturer
Northrise University
08.2012 - 08.2014
- Participated and led committee meetings to remain aware of developments in subject.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Conducted individual research projects to actively contribute to institution's research work.
- Created materials and exercises to illustrate application of course concepts.
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
- Assessed students' progress and provided feedback to enhance learning.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Collaborated with faculty and staff to create meaningful learning experiences.
Education
Master of Science - Financial Management
Heriot-Watt University
Edinburgh, Scotland04.2019
BBA - Business Administration
Northrise University
Ndola, Zambia04.2012
Skills
- Financial Management
- Dealership Management
- Resource Optimization
- Strategic Planning
- Facility Management
- Communication Skills
- Economic Analysis
Hobbies
- Reading business and finance books
- Motorsport enthusiast
- Traveling
Timeline
General Manager
CPD Properties Ltd
05.2020 - 11.2022
Business Development Manager
CPD Properties Ltd
08.2014 - 05.2020
Center for Professional Studies Manager
Northrise University
03.2013 - 08.2014
Lecturer
Northrise University
08.2012 - 08.2014
Master of Science - Financial Management
Heriot-Watt University
BBA - Business Administration
Northrise University
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