Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Renée Claude

Omaha,NE

Summary

A Lead Digital Marketer, Director, Copywriter & CRM Manager for the last 8 years in the holistic health and wellness space. Functioning at times as a solo end-to-end strategist, creative & optimizer — and growing to lead creative and outside agencies, a candidate who brings a wealth of versatility, passion & knowledge to any role pursued.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Digital Marketer & CRM Manager

The Tapping Solution
06.2021 - Current

Reporting to: Founder, CMO and Product Manager


The Tapping Solution is an EFT Tapping ecommerce brand & app, whose mission is to bring the science of Tapping for stress-management to a global audience.


Key Responsibilities:

  • Lead Digital Marketing via web sales funnels and lifecycle marketing, in support of the CMO
  • Data-driven A/B testing, focused on continual creative & conversion-based improvements for all sales funnels & email nurture campaigns
  • Funnel building & optimization, including strategizing, building and A/B optimization for all web and app sales funnels
  • Creative team & agency management, to build holistic marketing campaigns across creative channels, including email, web, push and retargeting
  • Braze CRM management, including strategy, optimization and data management across the customer lifecycle, with a focus on segmentation, personalization, conversion & lead nurturing.
  • App Store Optimization, via keyword, app listing and custom product page A/B testing

Marketing Director & Copywriter (Contract)

The Life Coach School
04.2019 - 01.2020

Reporting to: Founder, VP Of Marketing


The Life Coach School is the world’s largest private life coaching school, teaching their global community of students to manage their own minds, using self-driven CBT.


Key Responsibilities:

  • Managed CRM for email marketing strategy & customized technical solutions for sales & customer support teams
  • Copywriting for email, web and course launches
  • Led landing page & sales funnel strategy, creative, buildout and optimization
  • Managed web development & creative agencies to fulfill marketing campaign creation
  • Stepped in as Interim Customer Support Manager to build comprehensive training programs for new hires

Marketing Director & Copywriter

Buti Yoga
03.2016 - 06.2021

Reporting to: CEO/Founder


Buti is a collective of ecommerce lifestyle products and movement methodologies taught in 22 countries + 35 states, focused on the mission that working out should not feel like punishment.


Key Responsibilities:

  • Building the marketing department and processes from the ground up as the 1st hire.
  • Strategizing, implementing and optimizing marketing across email, SMS and web-funnel channels
  • Copywriting and segmentation for email onboarding and nurture campaigns
  • Leading the technical implementation & marketing launch of the Buti TV streaming platform
  • Supporting marketing training & success for yoga studios and certified instructors
  • CRM Management (Ontraport, Drip, Klaviyo)
  • Facebook and Google Ads management for live events and ecommerce promotions
  • Led the pivot to fully online certification trainings in 2020, which are still offered today.


Launch Director + Senior Copywriter (Contract)

BREAK Method
01.2016 - 12.2019

Reporting to: CEO/Founder

BREAK is a 16-week, online personal development course focused on emotional re-patterning. I worked entirely on commission to copywrite, build collateral and manage all marketing to launch & improve the course quarterly.

Key Responsibilities:

  • Strategy, copywriting, buildout & optimization for quarterly course launches
  • Supported webinar structure, content and optimization for 8 course launches
  • Copywriting across all brand channels
  • Managed and optimized Email Marketing, Digital Ads, Landing Pages, SMS Marketing & Retargeting channels

Content Marketer & Franchise Support

True REST Float Spa
04.2014 - 04.2016

Reporting to: Founder, COO


True REST Float Spa is a sensory-deprivation float spa brand whose mission is sharing “ The Science of Feeling Great”. I began in-spa, growing to a role in content marketing and franchise support.


Key Responsibilities:

  • Content marketing via blog posts, social media, email and website content
  • Training & guidance for new franchisees in marketing and operational support
  • Leading marketing workshops for quarterly "float universities"

Education

Holistic Nutrition, Life Coaching, Business

Southwest Institute of The Healing Arts
Tempte, AZ
2014

Paid Art Direction & Copywriting Internship

Anderson Partners Ad Agency
Omaha, NE
2008

Skills

Professional:

  • 8 Years Digital Marketing Leadership from End-to-End
  • 8 Years Web CRM Management
  • 7 Years End-to-End Sales Funnel Optimization
  • 6 Years Email Content Marketing Strategy & Copywriting
  • 3 Years App CRM & Lifecycle Management
  • Working 100% Remote since 2018

Personal:

  • Passionate about science-backed holistic health
  • Thrives best in fast-paced, dynamic environments with many moving parts
  • A hands-on, solution-oriented individual, passionate about continual learning
  • Team-centric and seeks to "lead by example"
  • Technologically savvy with a knack for simplifying the complex

Relevant Technical Proficiencies:

Analytics:
Google Analytics, Hyros, Amplitude
CRMS: Ontraport, Braze, Klaviyo, Infusionsoft, Maropost

Landing Pages: Leadpages, Clickfunnels, Clickup

Split Testing: VWO, Convertcom

…to name a few

Certification

  • Ontraport CRM Certified
  • Braze CRM Certifying (this December)
  • Storybrand Certified

Timeline

Lead Digital Marketer & CRM Manager

The Tapping Solution
06.2021 - Current

Marketing Director & Copywriter (Contract)

The Life Coach School
04.2019 - 01.2020

Marketing Director & Copywriter

Buti Yoga
03.2016 - 06.2021

Launch Director + Senior Copywriter (Contract)

BREAK Method
01.2016 - 12.2019

Content Marketer & Franchise Support

True REST Float Spa
04.2014 - 04.2016

Holistic Nutrition, Life Coaching, Business

Southwest Institute of The Healing Arts

Paid Art Direction & Copywriting Internship

Anderson Partners Ad Agency
Renée Claude