UX Design
Hi, I’m
Chorlette Mchayle
Project Management
New Rochelle,NY
Summary
Talented Program Coordinator skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply eight years of experience to new professional challenges with growth-oriented organization.
Overview
7
years of professional experience
5
years of post-secondary education
Work History
Catholic Guardian ServicesNew York, NY
Program Coordinator
08.2022 - Current
Job overview
- Monitor and approve program expenditures
- Effectively create processes to retain over 50 youth and grow numbers over 60
- Prepare or assist in preparation of fund requests and funding continuation through persistence
- Enthusiastically schedule program work, oversee daily operations, coordinate activities of program and set priorities for managing and maintaining program
- Prepare quarterly and annually financial statements and maintain records pertaining to program activities
- Purchase or approve purchase of equipment and supplies needed by staff and program
- Supervise program’s Youth and Staff encourage them to carry out duties with high standards
- Increased marketing and outreach to over 30 community members and over 100 internal staff
- Established and maintain relationships with various partners within community
- Assisted with community resources for healthcare and mental health
- Handled shipping logistics for large mailings to recipients
Catholic Guardian ServicesNew York, NY
Youth Development Coordinator
11.2019 - 08.2022
Job overview
- Collaborated with 25 local & government administrative offices and schools within Community to develop youth projects
- Facilitated and training Materials for training sessions for over 100 youth while transferring knowledge on teaching techniques and classroom best practices to others
- Providing intensive supervision, direction to emotionally and behaviorally challenged adolescents along with Conflict Management
- Maintained communication and positive relationship with over 135 youth and 37 vendors after project completion
- Collected quarterly data to monitor Youths progress throughout program while ensuring deadlines are met
- Coordinate and collaborate with over 15 staff to supervise various youth development program Projects
- Provide college and career path assistance to over 135 youth ensuring youth adhere to frameworks and all documentation is maintained appropriately
- Liaison between colleges, Youth, Case Planners and Vendors attending and arranging stakeholder meetings
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks
- Referred families to shelters, legal resources and educational programs
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency
Catholic Guardian ServicesNew York, NY
Independent Living Skills Program Facilitator
11.2019 - 08.2022
Job overview
- Create relevant training Course that focuses on Independent Living Skills for over 20 youth in Foster Care
- Procure presenters that Youth can relate to on various projects
- Facilitate In person and Virtual Course via Zoom for over 30 youth
- Obtain community resources to share with over 30 Youth and maintain that connection
- Generate Flyers and Schedules for several Courses and distribute to necessary parties
- Submit dedicated forms for stipends and/or incentives for approval bi- weekly
- Frequently collaborate with State to ensure that standards for course are being met
- Present collected data to Superiors for evaluation quarterly and annually
- Create and distribute end of year survey in efforts to gage improvements
- Designed Crisis Prevention course for over 20 youth regarding how to create and follow Crisis Plan along with Conflict Management
- Saved over 15% by implementing cost-saving initiatives that addressed long-standing problems
- Adhered to social distancing protocols and wore mask or face shield
- Participated in team-building activities to enhance working relationships
- Worked flexible hours across night, weekend and holiday shifts
- Offered friendly and efficient service to youth, handled challenging situations with ease
Ambassador Health ServicesDelray Beach, FL
Senior Intake Coordinator
12.2016 - 09.2019
Job overview
- Communicated and completed intakes with Case Mangers from Insurance Companies, Private Payors, Assistant living Facilities and other entities that deal with Home Health Services
- Assisted over 100 Clinicians with scheduling of Nursing Evaluations for in home care
- Processed reauthorization for continuous care for over 50 patients
- Negotiation of bill rates, single case agreement rate with out of Network Providers
- Maintaining clients documentation and inputting clients information into EMR/HIM
- Coordinating cases with Medical Fragile Case Managers for over 120 Pediatric Clients
- Supervise report for staffing agents Daily
- Receives referral information from multiple sources, answers incoming telephone calls and handles appropriately
- Proved successful working within tight deadlines and fast-paced atmosphere
- Created plans and communicated deadlines to complete projects on time
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Improved operations through consistent hard work and dedication by 10% each quarter
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Identified issues, analyzed information and provided solutions to problems
- Worked with customers to understand needs and provide excellent service daily
Henderson Behavioral HealthLake Worth, FL
Senior Project Manager (Consultant)
10.2015 - 10.2017
Job overview
- Ensure all projects are delivered on time within stipulated scope and budget within each quarter
- Lead initiation and planning of over 25 project and ensures technical feasibility
- Securing resource availability and allocation
- Created system to determine over 15 youths’ viability in present environment
- Collected data and made assessments of each facility through thorough reporting
- Supervised and strengthened Henderson partner company relationship with state Department of Children and Families
- Identified key ways to revisit company policies and implement effective change and Conflict through project
- Coordinate with internal and external parties for flawless execution of projects in timing timely manner
- Trained staff in each facility regarding policy rearrangement and implementation
- Perform risk management analysis to reduce project risks
- Measure project performance using appropriate project management tools
- Saved thousands by implementing cost-saving initiatives that addressed long-standing problems
- Resolved problems, improved operations and provided exceptional service
Education
CourseaOnline
Certification in UX Design from UX Design
05.2022 - 11.2022
Cornell University
Certificate in Woman's Entrepreneurship
08.2021 - 11.2021
University Of Massachusetts
Bachelors of Arts from Psychology
01.2009 - 01.2013
Skills
Strategic planning
Data management familiarity
Project coordination
Campaign development
Marketing materials
Vendor management
Persuasive communication style
Hiring and recruitment knowledge
Process improvements
Effective leader
Customer service experience
Additional Information
- Authorized to work in the US for any employer
Interests
Learning about the advancement in technology
Working with and empowering young black women
Cooking
Outdoor activities
Timeline
Program Coordinator
Catholic Guardian Services
08.2022 - Current
Coursea
Certification in UX Design from UX Design
05.2022 - 11.2022
Cornell University
Certificate in Woman's Entrepreneurship
08.2021 - 11.2021
Youth Development Coordinator
Catholic Guardian Services
11.2019 - 08.2022
Independent Living Skills Program Facilitator
Catholic Guardian Services
11.2019 - 08.2022
Senior Intake Coordinator
Ambassador Health Services
12.2016 - 09.2019
Senior Project Manager (Consultant)
Henderson Behavioral Health
10.2015 - 10.2017
University Of Massachusetts
Bachelors of Arts from Psychology
01.2009 - 01.2013