Learning new languages
Chor Mun Look
Senior Product Specialist
Fremont,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
Outstanding Interpersonal Skills
undefinedOverview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
4
4
Languages
25
25
Developed natural-based products
20
20
International business conference & pitching representing DSwiss
Education
MBA - Business Administration And Management
San Francisco Bay University
Fremont 09.2022 - Current
Bachelor of Science - Herbal Sciences
Universiti Tun Hussein Onn Malaysia
Batu Pahat, Malaysia 10.2015 - 10.2019
Work History
Senior Product Specialist
DSwiss Sdn Bhd
Kuala Lumpur, Malaysia
08.2019 - 08.2022
- Continually expanded knowledge of natural-based functional food, skin care and personal care product line.
- Researched product's technical specifications and accurately communicated information.
- Trained and provided coaching to 10 junior team members and internal teams of clients.
- Liaised between customers and manufacturing to design new product.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
QA & QC Executive
SG Global Biotech Sdn Bhd
Klang, Selangor, Malaysia
01.2019 - 06.2019
- Analyzed and tested different materials to identify, trace and help resolve potential hazards.
- Created and achieved product quality objectives and met product specifications.
- Fixed identified issues to improve workflows.
- Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
- Organized and maintained work environment to allow for maximum productivity.
Accomplishments
- Improvise the operation flow interdepartmentally and set up the foundation for Product Development Department
- Developed more than 50 types of natural based health supplement, skin care and personal care products and ventured into DNA Genotyping line which generated over 50% of company’s revenue in 2022 as compared to the previous year
- Supervised team of 4 staff members.
Timeline
MBA - Business Administration And Management
San Francisco Bay University
09.2022 - Current
Australian Certifications Programs for Food Manufacturers
07-2022
Completion for Product Management First Steps
08-2021
Senior Product Specialist
DSwiss Sdn Bhd
08.2019 - 08.2022
QA & QC Executive
SG Global Biotech Sdn Bhd
01.2019 - 06.2019
Bachelor of Science - Herbal Sciences
Universiti Tun Hussein Onn Malaysia
10.2015 - 10.2019
Certification
Australian Certifications Programs for Food Manufacturers
Interests
Cooking
Volunteering
Reading
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