Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Choua Lee

customer service
Minneapolis,MN

Summary

Proven Machine Operator II at Leviton Manufacturer, I excel in machinery operation and workplace safety, demonstrating a strong work ethic and exceptional problem-solving abilities. Enhanced production efficiency by 30% through meticulous machine maintenance and quality control. Skilled in forklift operation and teamwork, I consistently exceed manufacturing goals while adhering to OSHA standards. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Ware house operator

Graco
Rogers, MN
10.2023 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Machine Operator II

Leviton Manufractor
12.2022 - 07.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Replenished materials and supplies as needed to maintain production.
  • Maintained equipment performance by lubricating and cleaning components.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.

Warehouse Operator

Medline Industry Company
10.2018 - 03.2022
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Checked packages and merchandise for damage and notified vendors.
  • Reduced product damage rates by enforcing proper handling techniques and storage methods.
  • Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Train people for safety of using equipments
  • following the OSHA Rules

Non Medic Transportation Driver

Dobbins Transportations
09.2017 - 07.2018
  • Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
  • Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
  • Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
  • Facilitated smooth transitions between departments during hospital transfers, minimizing potential disruptions in ongoing treatments or evaluations.
  • Increased overall patient satisfaction by providing compassionate care and addressing individual concerns during consultations.
  • Inspected equipment and resolved deficiencies prior to in-service operations.
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
  • Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
  • Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
  • Administered first aid such as bandaging, splinting and oxygen support.
  • Documented and reported mechanical issues to appropriate service personnel.

School Bus Driver

Weaver Union School District
07.2004 - 07.2008
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Obeyed federal and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Inspected and serviced buses on regular basis.
  • Attended pre-trip meetings to support safe transport of students.
  • Completed logbooks, incident reports and other daily paperwork.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Assisted in loading and unloading students and belongings.
  • Maintained accurate and up-to-date route and time logs.
  • Administered first aid to passengers in need.

Inventory Specialist

MCMC Hospital
06.2000 - 06.2004
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
  • Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
  • Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
  • Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
  • Leveraged data analytics to forecast inventory needs more accurately, reducing instances of stockouts and overstock.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Sorted and delivered materials to different work areas and staff.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Conducted research to address shipping errors and packaging mistakes.

Office Assistant

Merced College Workplace Learning Resource Center
08.1998 - 06.2000
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Education

High School Diploma -

Independence High School
Merced, CA
06.1998

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation
  • Workplace Safety
  • Teamwork and Collaboration
  • Problem-Solving
  • Machinery Operations
  • Computer Skills
  • Assembly and production
  • Power and hand tools
  • Equipment Operation
  • Safety Compliance
  • Heavy Lifting
  • Machine Maintenance
  • Forklift and Pallet Jack Operation
  • Quality Control
  • Manufacturing Experience
  • Machinery Cleaning
  • Basic Math
  • Quality Assurance
  • Shipping and Labeling
  • Forklift Operation
  • Production Monitoring
  • Assembly procedures
  • OSHA

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Machine Training

Timeline

Ware house operator

Graco
10.2023 - 05.2024

Machine Operator II

Leviton Manufractor
12.2022 - 07.2023

Warehouse Operator

Medline Industry Company
10.2018 - 03.2022

Non Medic Transportation Driver

Dobbins Transportations
09.2017 - 07.2018

School Bus Driver

Weaver Union School District
07.2004 - 07.2008

Inventory Specialist

MCMC Hospital
06.2000 - 06.2004

Office Assistant

Merced College Workplace Learning Resource Center
08.1998 - 06.2000

High School Diploma -

Independence High School

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