Choyce C. Perkins
Bronx,New York
Summary
To obtain a challenging position where I can use my experience and knowledge to benefit the company and allow room for self-growth. Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 8 years of experience to new professional challenges with growth-oriented organization.
Overview
28
28
years of professional experience
Work History
Assistant Program Director
Recovery Networks Of Programs
02.2022 - 09.2023
- Managed human resource goals by recruiting, training, coaching and disciplining employees.
- Revised policies and developed and implemented training programs to increase productivity of organization.
- Exceeded productivity, quality and customer service standards by resolving problems, completing audits, identifying trends and determining system improvements.
- Updated director about project status, updates and concerns on daily basis.
- Approved regular payroll submissions for employees.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
Case Manager
Inspirica
10.2018 - 12.2021
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Case Manager
Housing Bridge
05.2013 - 08.2018
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
Program Aide
Project Renewal
04.2010 - 05.2013
- Reported issues immediately to supervisor for quick resolution.
- Assisted with planning and coordinating day-to-day and special program activities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Trained and supervised employees on office policies and procedures.
- Prepared clearly written and formatted documents and reports.
Laborer
01.2008 - Current
- Build or repair cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter's hand tools, or power tools
- Assemble and fasten materials to make frameworks or props, using hand tools and wood screws, nails, dowel pins, or glue
- Study specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required
- Shape or cut materials to specified measurements, using hand tools, machines, or power saws
- Follow established safety rules and regulations and maintain a safe and clean environment.
Business Services Mailroom supervisor
OCE
11.2002 - 05.2008
- Open and performed mailroom operations, copy jobs (multiple black & white, color, books, binding)
- Prepared and received Fed-ex, Ups, DHL shipping
- Updated Mailroom Inventory and distribution
- Collected information for the preparation and reconciled reports
- Assisted in maintenance of mailroom
Automated Logistical Specialist
United States Army
08.1997 - 06.2005
- Negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates
- Knowledge of principles and processes for providing customer and personal services
- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and designing forms, and other office procedures and terminology
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
- Observing, receiving, and otherwise obtaining information from all relevant sources
- Ordered auto parts for vehicles, equipment and kept an accurate inventory of parts
- Assisted with long and complex road missions to ensure delivery of necessary repair parts and maintenance items to accomplish company missions
- Prepared and reconciled reports to be presented to Head Corp General
- Maintenance of Motor Pool; cleaning, stripping, waxing floors
- Kept an accurate account of tools used by personnel.
Food Service Food Preparation Clerk
Aramark
09.1995 - 07.1997
- Assisted in preparation of food for Virginia Commonwealth, Assisted in maintenance of cafeteria
- Assisted night manager with tally of receipts at close of day
- Assisted night manager with lock up of cafeteria
- Maintenance of kitchen
- Kept a clean environment
Education
Advance Diploma Received -
Armstrong High School
Richmond, VA.Bachelors Program - Business Administration
Boricua College
2020
Master of Social Work - Social Work
Hunter College Silberman School Of Social Work
New York, NY08.2025
Skills
- Training Initiatives
- Data Verification
- Employee Work Scheduling
- Performance Quality Assurance
- Program Guidelines Adherence
- Operational Efficiency
- Program Development
- Staff Training
- Electronic Charting
- Crisis Management
- Manage Personnel
- Group and Individual Instruction
- Program Improvements
- Managing Case Files
- Interview Preparation
- Case Management Tracking
- Trauma-Informed Care
- Crisis Intervention
- Family Reunification
- Interviewing Potential Hires
- MS Office
- Clients Rights
Timeline
Assistant Program Director
Recovery Networks Of Programs
02.2022 - 09.2023
Case Manager
Inspirica
10.2018 - 12.2021
Case Manager
Housing Bridge
05.2013 - 08.2018
Program Aide
Project Renewal
04.2010 - 05.2013
Laborer
01.2008 - Current
Business Services Mailroom supervisor
OCE
11.2002 - 05.2008
Automated Logistical Specialist
United States Army
08.1997 - 06.2005
Food Service Food Preparation Clerk
Aramark
09.1995 - 07.1997
Advance Diploma Received -
Armstrong High School
Bachelors Program - Business Administration
Boricua College
Master of Social Work - Social Work
Hunter College Silberman School Of Social Work
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