Chrasandra Reeves
Boston,MA
Summary
Results-oriented professional with over two decades of experience in healthcare, social services, and public health sectors. Successful in increasing program enrollments through strategic marketing and community outreach. Proven track record as a dynamic leader, manager, motivational speaker, attentive listener, and adept liaison. Skilled in budget oversight, data analysis, grant reporting, group facilitation, focus group moderation, project launch, and partnership development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Deputy Director of Sexual Reproductive Health
DotHouse Health
08.2023 - 01.2025
- Manage Sexual Reproductive Health, Family Planning Counselors, Nurse, and Public Health Manager
- Manage the planning, delivery, implementation, and evaluation of Sexual Reproductive Health Program
- Develop and Manage Sexual Reproductive Health grant budgets, ensure appropriate spending of funds
- Collaborate with the Director of Patients and Clinical Operations to create SRH workflows
- Develop SRH policies, protocols, and process to ensure all Health Center policies
- Support compliance and audit preparation related to MassHealth, NCQA PCMH and HRSA federal and state grants
- Monitor adequate stock of contraceptive materials, including LARCs
- Collaborate with the Director of Marketing to design and implement an annual SRH awareness and outreach plan
- Ensure creation of and maintenance of program management SRH dashboard for quality improvement and Health Equity
- Create and implementation of relevant reports for all contracts for Sexual Reproductive Health Program
- Build relationships with key partners and stakeholders across the city and state and representative of DotHouse Health
- Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
- Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
- Coordinated cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
- Monitored performance metrics, analyzing trends to identify areas requiring attention or improvement.
- Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
- Collaborated with other department heads to ensure smooth functioning of organizational activities.
- Improved coordination and communications across organization to increase operational efficiency.
- Optimized team productivity by providing ongoing training and support for staff members.
- Ensured regulatory compliance across all departments through diligent monitoring of policies, procedures, documentation requirements.
- Liaised between organization and affiliates and managed networking relationships with funders, partners and vendors.
- Managed budgets and financial resources effectively, optimizing resource allocation for maximum impact.
- Implemented technology solutions that improved workflow efficiency and reduced operational costs.
Program Manager
Cambridge Health Alliance
07.2020 - 08.2023
- Led a team of over 15 staff members, ensuring efficient operations.
- Managed and evaluated program changes and innovations within the healthcare system database.
- Supported and guided transitional and emergency case management
- Designed tracking metrics to monitor referral performance.
- Supervised internal functions beyond the responsibilities of patient resource coordinators.
- Built a robust network with local and regional community-based organizations and relationship management
- Advocated for patient resource coordinator and manage integration into the clinical community
- Organized and facilitated discussions on Social Determinants of Health within Cambridge Health Alliance.
- Facilitated meetings with leadership team to establish Advisory Committee for Social Determinants of Health.
- Collaborated on contracts and remediation strategies to boost screening and training for care team members.
- Facilitated communication within Malden Housing Coalition.
Managing Director of Programs & Relationships
Health Leads
09.2016 - 08.2020
- Cultivate partnerships to enhance program effectiveness.
- Assisted team in navigating complex health systems and delivering exceptional customer service to key stakeholders.
- Developed collaborative relationships with essential community partners.
- Partnered with teams to secure renewal of customer service contracts.
- Acted as Health Leads representative in relevant partnership engagements.
- Contributed to Health Leads team's success in fulfilling SDoH contracts.
- Provide input for service contracts as well as philanthropic proposals and events
- Notify Principal regarding adjustments in contract compliance.
- Held regular meetings to maintain and strengthen account connections.
- Participated in discussions with Medicare Accountable Care Organization clinical process partnerships.
- Advised on assessment and co-designed community engagement strategies.
Program Director
Beyond Adult Day Health
01.2016 - 09.2016
- Ensured seamless daily operations while maintaining safety standards.
- Created daily and weekly staff schedules to ensure compliance with ratio requirements.
- Recruited and onboarded staff to meet organizational needs.
- Managed logistics for client service transportation.
- Conducted weekly presentations at community forums to recruit and market to potential clients and providers.
Program Manager
American Red Cross
01.2014 - 01.2016
- Conducted training sessions for nursing instructors and administrative staff.
- Oversaw coordination of training programs and classroom operations for eleven locations in Massachusetts.
- Enhanced quality assurance by systematically organizing monthly chart reviews.
- Ensured enrollment stability with 200 attendees monthly in Nursing Assistant Training courses.
- Presented marketing strategies to national leadership team on a weekly basis.
- Coordinated ongoing dialogue with both internal and external parties about program.
- Raised community clinical site awareness through monthly staff meetings.
Education
Bachelor’s Degree - Sociology, Spanish
Emmanuel College
Boston, MACertificate - Maternal Child Health, MCH
BU School of Public Health
Boston, MAMaster’s Degree In Health Administration -
Suffolk University
Boston, MASkills
- Program Team Building
- Workforce Development
- Project Management
- Program Development
- Change Management
- Leadership Development
- Microsoft Office
- Clinical Works
- EPIC
- DRVS
- MDPH Data Base/Meets/Zoom, Microsoft Teams, & Webex Meeting
- IHI Training
- Relationship Management
- Expert in Social Determinants
Certification
- Leading Age of Mass–Leadership Academy
- Member of the Bio Safety Institutional Committee Services
- Diversity Equity Inclusion Action Committee ( Health Leads)
Accomplishments
Leading Age of Massachusetts- Leadership Academy Graduate
Member, Bio Safety Institutional Committee
Member, Diversity Equity Inclusion Action Committee (Health Leads)
Timeline
Deputy Director of Sexual Reproductive Health
DotHouse Health
08.2023 - 01.2025
Program Manager
Cambridge Health Alliance
07.2020 - 08.2023
Managing Director of Programs & Relationships
Health Leads
09.2016 - 08.2020
Program Director
Beyond Adult Day Health
01.2016 - 09.2016
Program Manager
American Red Cross
01.2014 - 01.2016
Bachelor’s Degree - Sociology, Spanish
Emmanuel College
Certificate - Maternal Child Health, MCH
BU School of Public Health
Master’s Degree In Health Administration -
Suffolk University
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