CHRIS A. CARPENTER
Lincoln,NE
Summary
Having reached my professional goal as Senior Vice President and General Manager, I desire to use my developed industry background and broad experience in a position that involves decision-making in implementing strategies for the best use of my facilities management skills. This includes sales, customer service and marketing experience. Through my years of professional experience, I have achieved an increase in revenues through effective marketing and sales campaigns, hired and developed highly competent teams in all venues I have managed or held management positions in. I also have a great deal of experience working with third party purveyors through my consulting business, Projection Presentation Technology and all outside associations. I am now retired, however, at this point I desire finding a position (part-time) in customer service, management, cashier, stocking.
Overview
43
43
years of professional experience
Work History
Owner
Choice Handyman Services
01.2021 - 02.2025
- I handled renovations inside and out. Renovations of bathrooms, kitchens, decks (refinish and build).
Laborer
Duey Enterprises
02.2022 - 06.2024
- I worked for Tom Duey of Duey Enterprises – new construction, remodeled bathrooms, kitchens, concrete work fencing (New and repaired, etc.
Business Development Manager
Projection Presentation Technology
02.2018 - 10.2020
- With teams in-house at convention centers across the nation, including, but not limited to the Walter E. Washington Convention Center in D.C., Boston Convention & Exhibition Center/Hynes Convention Center and the Moscone Center in San Francisco, I focus on taking the company’s proven ability to deliver creative, innovative and high-quality audiovisual/presentation services to our venue clients in the creation of long-term in-house Audio-Visual and Rigging Contracts from coast to coast.
Facilities Projects
Consultant – Lincoln, NE
07.2017 - 10.2020
- As a consultant I worked with the management company for an estate and other multi-purpose facilities. My expertise was in sales and marketing, engineering and maintenance, creation of Emergency Evacuation and Safety Manuals, etc.
Director of Facility Operations
Pasadena Convention Center
08.2016 - 07.2017
- As the Director of Facility Operations oversees all facility operations for the Convention Center, Civic Auditorium, Administrative Offices, Ice Skating Center, Parking Operations, Safety Operations and developing Emergency Action Plans.
- Managed engineering, public safety, parking and our contract food & beverage partner – Centerplate. We managed the daily operations, services calls, preventative maintenance, requirements of all events, (within our responsibilities); to name a few. Responsible for energy management and other relevant duties in the operation of a first class convention, trade show and entertainment venue. This in addition to several sizeable electrical upgrades, HVAC installations/maintenance, elevator and waterproofing, landscaping, parking garage maintenance and capital projects. Supported our partner hotel – the Sheraton.
- Worked with our security department and Homeland Security on a 360-degree evaluation of all safety and security needs. Developed and authored our Emergency and Security Action Plans and provided training to all other PCOC Departments.
SVP & General Manager
San Mateo County Event Center - San Mateo, CA
08.2003 - 07.2016
- A 205,000 Square Foot multi-purpose, situated on our 48-acre campus, with parking spaces available for up to 4,000 cars.
- Took control of our very lucrative food, beverage and catering operation. The majority of our operations were concessions (selling to the public in public and private events).
- Significantly increased bookings and revenues.
- Increased revenues by over 50% over this period; due to properly maintained facilities and exceptional curb appeal.
- Assembled a staff of professionals, whom are united in the successful operations of the SMCEC.
- Managed $18 million in renovations and improvements to the facilities. Created over 20 RFP’s on projects to meet deadlines for improvements and purchase equipment for the SMCEC.
- Through our growth with increased events, corporate parties and product launches, trade shows and other functions.
- Successfully attracted large corporations for parties, product launches and meetings; including Google, Yahoo, Facebook, SAP, Fisher Investments, Avaya plus many more.
- We worked on a RFP to attract developer(s) for the addition of a 250-280 room on-site hotel.
EVP/General Manager
Nob Hill Masonic Center (NHMC) – San Francisco, CA
08.2000 - 08.2003
- Operated a very lucrative food, beverage and catering operation. The majority of our business were concessions business for the public in both public and private events.
- Through a three-year contract, managed a multi-purpose venue with a 3,200-seat theatre and exhibit, trade show space, conference and meeting space. This included a 563-stall parking. Accepted an offer with the San Mateo County Event Center or my three-year contract would have been extended.
- Successful in negotiating, booking and managing new business including corporate meetings, conventions and entertainment events.
- Established an effective capital plan referred to as our Five Year Plan. Developed RFP’s for various projects including the selection and management of contractors to install a $1.3 million HVAC System, and a new state-of-the-art sound system for the theater.
- Involved with the Meeting Planners International (MPI), San Francisco Convention and Visitors Bureau, International Association of Exhibition and Events (IAEE) and the San Francisco Hotel Council.
- Managed Food & Beverage and catering operations in-house for all events.
Director of Booking and Events
SAP Arena- San Jose, CA
11.1999 - 08.2000
- Successful in booking and managing new business including conferences, corporate meetings and receptions, meetings, trade shows, concerts and family shows.
- Calendar coordination and planning.
- Enhance the appeal of the HP Pavilion.
- Assisted with the management of all food & beverage, catering, on-site restaurant operations and parking operations.
- Accepted a position through a recruiter to manage the Nob Hill Masonic Center.
Executive Management Positions
SMG Worldwide
11.1981 - 04.1984
- Initially hired by SMG as Operations Crew Leader in November 1981, promoted to Operations Supervisor in November 1982 and named Event Coordinator in April 1984.
Education
High School Diploma -
UNL, Southeast Community College, Washburn, Bishop
Lincoln, Milford, Topeka, KS And Mobile, ALSkills
- Creativity in event design, ideas that increase revenues and fully utilize available resources
- Industry knowledge and professional relationships, which result in successful programming and future event opportunities
- Results-driven, aggressive in pursuit of business…highly visible to potential markets
- Work effectively with clients and the public at all levels
- A great deal of operational experience with food, beverage and catering services
- A decision-maker, fair and equitable in management of people, time and resources
- Negotiating skills tied to competitive nature and desire to achieve both personal and professional goals
- Business development
- Team oversight
- Staff hiring
- Employee development
- Contract management
- Talent development
- Labor relations
- Crisis management
- User experience enhancement
- Hiring and staffing
- Customer service
- Team leadership
- Customer service management
- Effective leader
- Scheduling
- Goal setting
- Business leadership
- Customer retention
Languages
English
Full Professional
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Outdoor Recreation
- Kayaking
- Camping
- Hiking
Timeline
Laborer
Duey Enterprises
02.2022 - 06.2024
Owner
Choice Handyman Services
01.2021 - 02.2025
Business Development Manager
Projection Presentation Technology
02.2018 - 10.2020
Facilities Projects
Consultant – Lincoln, NE
07.2017 - 10.2020
Director of Facility Operations
Pasadena Convention Center
08.2016 - 07.2017
SVP & General Manager
San Mateo County Event Center - San Mateo, CA
08.2003 - 07.2016
EVP/General Manager
Nob Hill Masonic Center (NHMC) – San Francisco, CA
08.2000 - 08.2003
Director of Booking and Events
SAP Arena- San Jose, CA
11.1999 - 08.2000
Executive Management Positions
SMG Worldwide
11.1981 - 04.1984
High School Diploma -
UNL, Southeast Community College, Washburn, Bishop
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