CHRIS ADAMS
USCIS
Hanover,IN
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
USCIS
Louisville, KY
2023.05 - Current
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Driver
UPS Operation Center
Louisville, KY
10.2016 - 05.2023
- Had great relationships with commercial and residential customers
- Would often go and help other drivers on different routes occasionally on routes, I did not know.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions.
Laborer
Mitchell Plastics
Charlestown, IN
01.2016 - 10.2017
- Inspection of plastic car parts
- Would often run up to 15 different plastic molding presses
- Would fill presses with raw plastics
- Worked long hours on concrete.
- Worked alongside team to accomplish work goals according to schedule.
Production Assistant
Fewell Monument
Scottsburg, IN
01.2012 - 12.2014
- Created spreadsheets to aid sales in the production of custom headstones
- Third largest granite headstone supplier in the U.S
- With hundreds of customers nationwide
- Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible
- Developed and implemented detailed organizational processes to improve service quality standards
- Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate
- Double-checked the data's accuracy and integrity
- Calculated correct order totals, updated accounts, and kept detailed records for inventory management
- Kept all documentation and records accurate and up-to-date with the most recent data to avoid errors in processing or delivery.
Master at Arms
US Navy
Norfolk, VA
07.2004 - 12.2008
- Trained thousands of potential police officers whether they be military or civilian in proper police procedures including small arms weapons, search and seizure, anti-terrorism, building clearances, etc
- Also established numerous spreadsheets for my training office as well as for the base CO
- Was in the top 10% every year within the largest naval base in the world with annual evaluations
- Numerous military awards
- Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
- Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
Education
No Degree - Homeland Security
American Military University
Charles Town, WVHigh School Diploma - Business
Scottsburg High School
Scottsburg, IN2003
Skills
- Customer rapport
- Transportation
- Vehicle inspections
- Equipment operation
- Shipping and packaging
- Materials transport
- Database Management
- Processes and procedures
- Equipment monitoring
- Problem-Solving
Timeline
Administrative Assistant
USCIS
2023.05 - Current
Driver
UPS Operation Center
10.2016 - 05.2023
Laborer
Mitchell Plastics
01.2016 - 10.2017
Production Assistant
Fewell Monument
01.2012 - 12.2014
Master at Arms
US Navy
07.2004 - 12.2008
No Degree - Homeland Security
American Military University
High School Diploma - Business
Scottsburg High School
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