Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Chris Andrew

Fairfield,Ohio

Summary

Agile project manager with 10+ years of experience leading cross-functional teams and delivering complex projects. Supervise teams of 20+ professionals across 3 different business units ranging from analysts to directors. Expertise in driving process improvements, managing changing priorities, and fostering a collaborative work environment that inspires innovation and excellence. Skilled in project management, continuous improvement, lean six sigma, agile methodologies and quality control to maximize productivity and deliver exceptional products.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Project Manager | Team Leader

Procter & Gamble - Adecco
02.2018 - Current
  • Manage a multi-project portfolio with an average combined budget of $4M per year; supervise cross-functional teams of 20+ members across 3 business units with a 94% stakeholder approval rate.
  • Utilize PM software (Jira, Asana, Smartsheets, ClickUp, Trello) to track progress and generate documentation; recommend improvements using historical data, change management and lessons learned reports from similar archived projects.
  • Launched an Agile framework using Kanban and Scrum principles which improved processes, decreased quality issues and lead to a 33% increase in customer satisfaction.
  • Created a one-piece flow, cellular manufacturing model that increased efficiency by 36% in just 3 months; utilize lean and six sigma methods to reduce defects, eliminate wastes and increase quality control.
  • Oversee the procurement process and negotiate contracts/pricing with suppliers resulting in a 20% decrease in resource expenses.
  • Developed a structured risk management framework to help identify and mitigate risks; analyze different strategies and create contingency plans accordingly.

Senior Project Coordinator

Procter & Gamble - Adecco
09.2015 - 01.2018
  • Assist PM with project plans, project charters, status reports, change management and other project documentation.
  • Manage task delegation and monitor individual/team progress through the use of task trackers, production reports and daily standup meetings.
  • Developed a new training program and mentorship for all current and new employees; increased employee satisfaction rate by 45% while decreasing turnover by 19%.
  • Identify and mitigate all risks, enter corrective actions and preventative measures into the risk register for future projects.
  • Collaborate with cross-functional teams using PM software (Jira, Smartsheets, etc.) and tools to ensure clear and concise communication and real-time document sharing.
  • Developed an incentive program rewarding individuals and teams for completing tasks on time, producing deliverables and reaching milestones; employee satisfaction increased by 45% within 3 months of implementation.

Project Coordinator

Procter & Gamble - Adecco
07.2014 - 08.2015
  • Coordinated over 25 projects with budgets over $250,000 that received an average customer satisfaction rate of 4.8 out of 5.
  • Manage project resource inventory and coordinate materials, tools, equipment, space and personnel availability for all incoming projects.
  • Develop key relationships with suppliers and negotiate contract terms and pricing; guarantee on-time delivery and quality of materials/supplies.
  • Oversee quality compliance through frequent spot-checks, audits, validations and inspections; perform quality assurance and control processes.
  • Update all documentation and schedule project meetings for design, layout, kickoff and daily stand-ups.
  • Monitor performance metrics such as cost, timeline, quality and client satisfaction; provide recommendations based off of this data.

Construction Project Manager

Innovative Installations Inc.
07.2012 - 06.2014
  • Plan and schedule daily operations for all job sites based off of task trackers and production reports; delegate tasks and communicate daily goals for up to 40 tradesmen on 5 different job sites.
  • Create and maintain all documentation including construction-contractor agreements, specifications, bill of quantities, punch lists, safety reports, etc.; developed a central document register to provide access and transparency to all stakeholders.
  • Negotiated contract terms and pricing with all major suppliers reducing costs by 19% and saving our clients nearly $30,000 per standard build.
  • Coordinate daily on-site meetings to enforce safety protocols, improve efficiency and mitigate any current or potential risks; provide alignment on quality, time and costs.
  • Complete final inspections and hold post-project reviews to discuss results, what went well, what went bad, and how to mitigate on future projects; job aides, SOPs and trainings routinely revised based on new findings.
  • Eliminate project lags by conducting site pre-assessments, inspecting work-in-progress, and ensuring compliance with top quality control.

Education

Bachelor of Science - Business Management And Organizational Leadership

Miami University
Oxford, OH
06.2012

Skills

  • Project planning and scheduling
  • Process improvement solutions
  • Quality Control and Assurance
  • Cross-functional collaboration
  • Agile implementation
  • Proficient with PM software
  • Continuous improvement
  • Change Management
  • Risk Analysis and Mitigation
  • Budget Management
  • Lean Six Sigma
  • Waste Reduction Strategies
  • Data Analysis
  • Operations Management
  • Process Documentation
  • Customer-focused approach

Certification

  • Six Sigma Yellow Belt - Kennesaw State University
  • Certified Google Project Management Professional
  • Six Sigma Yellow Belt Professional - Global Certification Body for Six Sigma
  • Fundamentals of Lean - Lean Consultancy and Global Training
  • Agile Project Management - Coursera
  • Scrum Fundamentals Certified - Accreditation Body for Scrum and Agile
  • Lean Six Sigma White Belt - Council for Six Sigma Certification
  • Project Management Essentials Certified - Management & Strategy Institute

Accomplishments

  • Excellence in Quality | 2019, 2020, 2021, 2022
  • Customer Service Excellence | 2019, 2020, 2021, 2022
  • Above and Beyond | 2016, 2017

Timeline

Project Manager | Team Leader

Procter & Gamble - Adecco
02.2018 - Current

Senior Project Coordinator

Procter & Gamble - Adecco
09.2015 - 01.2018

Project Coordinator

Procter & Gamble - Adecco
07.2014 - 08.2015

Construction Project Manager

Innovative Installations Inc.
07.2012 - 06.2014

Bachelor of Science - Business Management And Organizational Leadership

Miami University

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Chris Andrew