Overview
Work History
Education
SKILLS
SPECIALIZATIONS
Certification
Accomplishments
Work Availability
Software
Timeline
AdministrativeAssistant

Chris Andrew

Process Improvement Project Manager
Fairfield,OH

Overview

12
12
years of professional experience
11
11

Certifications

Work History

Process Improvement Manager

Procter & Gamble
12.2021 - Current

• Conducted over 20 Kaizen events and Gemba walks to identify bottlenecks and eliminate waste, yielding a 21% reduction in lead times and enhanced operational efficiency.
• Led change management initiatives and developed a new quality control system, resulting in a 30% reduction in defects and improved quality compliance.
• Integrated Lean Manufacturing and Six Sigma principles throughout all manufacturing and R&D operations, achieving higher operational efficiency and substantial cost reductions.
• Implemented Cellular manufacturing and Kanban systems to optimize workflows, boost product quality, and minimize inventory levels, cutting carrying costs by 15% and reducing cycle times by 26%.
• Utilized process mapping and root cause analysis to pinpoint inefficiencies, initiate corrective actions, and streamline processes, resulting in a 20% reduction in downtime and a 17% improvement in product quality.
• Collaborated with stakeholders to align improvement initiatives with business objectives, developed key performance indicators (KPIs), and designed data-driven dashboards to enhance decision-making and optimize processes.
• Developed standard operating procedures (SOPs) and trained over 90 employees in Lean Six Sigma and continuous improvement tools, reducing process variability and ensuring compliance.

Project Manager - Team Leader

Procter & Gamble - Adecco
08.2016 - 11.2021

• Managed a multi-project portfolio with an average combined budget of $4M annually and supervised cross-functional teams of 40+ members across 3 business units.
• Directed change management initiatives to ensure smooth transitions during process changes and technology implementations, leading to high adoption rates and reduced resistance to change.
• Acted as the primary point of contact for key clients, managing expectations and ensuring timely delivery of project milestones and deliverables.
• Utilized PM software (Jira, Asana, Smartsheet, ClickUp, Trello) to track project milestones, allocate resources, monitor performance, and generate documentation.
• Launched an Agile framework using Kanban and Scrum principles that improved project delivery times and increased productivity by 26%.
• Developed comprehensive risk management strategies focused on early risk detection and proactive mitigation, resulting in a 35% reduction in overall risk exposure.

Senior Project Coordinator

Procter & Gamble - Adecco
09.2014 - 07.2016

• Successfully coordinated the delivery of 20+ large-scale projects, consistently meeting timelines, budgets, and scope requirements, resulting in a 96% client satisfaction rate.
• Acted as a primary point of contact for clients, addressing inquiries, providing regular updates, and soliciting feedback to improve project delivery processes.
• Created comprehensive documentation for each phase of the project life cycle, ensuring all relevant information was easily accessible for future reference or audits.
• Conducted thorough risk assessments and devised effective mitigation plans to minimize risks and reduce variances, resulting in lower product defect rates.
• Established and maintained effective communication channels among stakeholders, clients, and vendors to align on requirements, goals, resources, and inventory, ensuring success and fostering collaboration.
• Implemented quality assurance testing and inspections to ensure project deliverables met high-quality standards and were defect-free upon customer delivery.

Project Manager

Innovative Installations Inc.
07.2012 - 08.2014

• Successfully managed a portfolio of high-value commercial projects ranging from $300,000 to $8M, ensuring compliance with all requirements, costs, and target dates upon delivery.
• Implemented Procore to streamline CPM processes, resulting in real-time project tracking, enhanced collaboration, and efficient document management, significantly boosting operational efficiency.
• Conducted safety audits and site inspections to enforce prevention protocols and ensure OSHA compliance, contributing to zero lost-time injuries over a period exceeding two years.
• Led contingency planning sessions and conducted comprehensive risk assessments to devise effective mitigation strategies, resulting in a 24% reduction in project delays.
• Spearheaded cost control initiatives by optimizing resource allocation, negotiating favorable contracts, and developing value engineering strategies, resulting in a 15% reduction in expenditures while maintaining high-quality standards.
• Developed a comprehensive quality control program that incorporates materials testing, inspections, and audits to ensure compliance and safety at all job sites.

Education

Master of Business Administration (MBA)

University of Phoenix
Tempe, AZ

Bachelor of Science - Business Management And Organizational Leadership

Miami University
Oxford, OH

SKILLS

  • Project Management
  • Continuous Process Improvement
  • Six Sigma Tools and Techniques
  • Quality Control and Assurance
  • Risk Analysis and Mitigation
  • Change Management
  • Visual Management Systems
  • Lean Management and Manufacturing

SPECIALIZATIONS

Project Management:
• Agile Methodologies (Kanban, Scrum)
• Cost Estimation and Budgeting
• Procurement Allocation
• Project Planning and Scheduling
• Stakeholder Management

Process Improvement:
• Plan-Do-Check-Act (PDCA)
• Process Mapping and Analysis
• Root Cause Analysis (RCA)
• Total Quality Management (TQM)

Six Sigma:
• Failure Mode and Effects (FMEA)
• Ishikawa Diagrams, 5 Whys
• Kanban, Kaizen, Poka-Yoke
• 5S, Value Stream Mapping (VSM)


Lean Manufacturing:
• Total Productive Maintenance (TPM)
• Just-In-Time (JIT)
• Heijunka, Jidoka, Gemba
• Single Minute Exchange of Die

Certification

  • Certified Lean Six Sigma Green Belt
    SSAA-CPD-BKO
  • Certified Lean Expert
    AIGPE-PMI
  • Risk Management FMEA ISO 31000 Expert
    SSAA-CPD-BKO
  • Lean Specialist Certified
    AIGPE-PMI
  • Certified OpEx Professional
    SSAA-CPD-BKO
  • Quality Function Deployment Specialist
    AIGPE-PMI
  • Process Improvement and Process Mapping Expert
    SSAA-CPD-BKO
  • Project Management: Professional Certification
    GOOGLE CAREER
  • Lean Management and Manufacturing Expert
    SSAA-CPD-BKO
  • Scrum Fundamentals Certified
    SABSA
  • Certified Minitab Expert
    AIGPE-PMI

Accomplishments

• Excellence in Quality | 2019, 2020, 2021, 2022, 2023

• Above and Beyond | 2016, 2017, 2018, 2021, 2023

• Customer Service Excellence | 2020, 2021, 2022, 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Minitab

MS Project and Office

Jira

Asana

Smartsheet

Mondaycom

Timeline

Process Improvement Manager

Procter & Gamble
12.2021 - Current

Project Manager - Team Leader

Procter & Gamble - Adecco
08.2016 - 11.2021

Senior Project Coordinator

Procter & Gamble - Adecco
09.2014 - 07.2016

Project Manager

Innovative Installations Inc.
07.2012 - 08.2014

Master of Business Administration (MBA)

University of Phoenix

Bachelor of Science - Business Management And Organizational Leadership

Miami University
Chris AndrewProcess Improvement Project Manager