Chris Arrington

Work History

District Manager

Sizzling Platter

06.2023 - 06.2024

Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Established territory boundaries and distribution routes to maximize service quality.
Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Generated financial and operational reports to assist management with business strategy.
Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
Supervised 4 locations to enforce high-quality standards of operation.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Modeled best practices for sales and customer service.
Optimized in-store merchandising and monitored inventory availability to increase sales.
Built positive and productive relationships with store and field leadership.
Held meetings with director to identify techniques to overcome sales obstacles.
Coordinated with other district managers to actualize performance improvement strategies.
Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes.
Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Built relationships with customers and community to establish long-term business growth.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Implemented systems and procedures to increase sales.
Organized promotional events and interacted with community to increase sales volume.

General Manager

Wingstop Restaurant

09.2016 - 06.2023

Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Developed and maintained relationships with customers and suppliers through account development.
Managed budget implementations, employee evaluations, and contract details.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Formulated policies and procedures to streamline operations.
Implemented operational strategies and effectively built customer and employee loyalty.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.

Shift Leader

IHOP

03.2014 - 06.2016

Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Resolved conflicts between employees to maintain positive and productive work environments.
Trained new employees and delegated daily tasks and responsibilities.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Enforced company policies and regulations with employees.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Actively participated in community events on behalf of the company, strengthening brand awareness within the local area.

Summary

Overview

Work History

District Manager

General Manager

Shift Leader

Education

GED -

Skills

toy collector

Timeline

Similar Profiles

Kathleen KelleyKathleen Kelley

Allenda YouAllenda You

Rebeka DanielsonRebeka Danielson

Luis RosalesLuis Rosales

Jaylin WilliamsJaylin Williams