Chris Ayala
Frederick,MD
Summary
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere. Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Warehouse associate
Kroger
7106 Geoffrey Way Frederick, MD 21704 United Stat
12.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as [Number] pounds.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
- Moved furniture and boxes using utility dolly and truck ramp.
Host
Silver Diner
Frederick, MD
01.2024 - 05.2025
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Administrative and Personal Assistant
Tony Moore
10.2023 - 05.2024
- The Employee's duties may be reasonably modified at the Employer's discretion
- The Employee will devote some time, attention, and energies to the business of the Employer
- The Employee is allowed to engage in secondary, part-time employment, as long as that secondary employment does not interfere with the business activity, efficiency or quality of work for the primary Employer
- The Employee may incur reasonable expenses for furthering the Employer's business, including expenses for office purchases, travel and similar items
- The Employee is allowed to travel or go on tour as long as he/she checks his/her emails regularly
- The Employer shall pay Employee a salary of $600 per week, for the services of the Employee, payable at regular payroll periods
- With reasonable cause, the Employer may terminate this agreement at any time upon 12 days written notice to the Employee
- If the Employer requests, the Employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination
- The Employee may terminate employment upon 12 days written notice to the Employer
- Any claim or controversy that arises out of or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the United States Arbitration Association
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Coordinated events and functions with attention to detail ensuring successful execution.
Prep Cook
Say-Vrai
Damascus, MD
06.2022 - 08.2022
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Conserved resources by utilizing proper portion control techniques during meal preparation.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Education
GED - Public School
Tuscarora High School
05.2023
None - Public School
Damascus High School
06.2022
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Detail Oriented
- Team player mentality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse associate
Kroger
12.2024 - Current
Host
Silver Diner
01.2024 - 05.2025
Administrative and Personal Assistant
Tony Moore
10.2023 - 05.2024
Prep Cook
Say-Vrai
06.2022 - 08.2022
GED - Public School
Tuscarora High School
None - Public School
Damascus High School