Chris Baker
Dallas,TX
Summary
Seasoned Regional Director and Senior Sales Account Manager with demonstrated success in surpassing sales objectives and fostering client partnerships. Directly managed, and oversaw all of the Region's employees along with over 80 Franchise owners. Seeking a dynamic opportunity to apply my strategic acumen and leadership prowess towards amplifying business expansion and attaining exceptional results.
Overview
11
11
years of professional experience
Work History
Regional Director/Senior Sales Account Manager
Jani-King Of Dallas | Fort Worth | Houston
07.2020 - Current
- Spearheaded a team of sales representatives to surpass quarterly sales targets, generating a revenue increase of $1.5 Million within one year in the Fort Worth region alone
- Formulated and executed a strategic sales plan to penetrate new markets, leading to an expansion in client base and a 50% revenue growth in one year
- Negotiated and finalized high-value contracts with key clients, resulting in a boost in annual sales and an increase in profit margins
- Collaborated with teams to optimize sales processes, resulting in reduction in turnaround time for closing deals and an enhancement in customer satisfaction
- Directly oversaw all operations for our company's largest client The Texas Ranger's
- Was in charge of all management of Regional office's employees including operations team, inside sales team, outside sales/account executive team, accounting team, and customer service team
- In charge of creating and delivering multiple RFPs to large clients
- Consistently ranked in the top three sales leaders in the company
Director of Operations
Jani-King Houston
09.2017 - 07.2020
- Directed daily operations of multiple departments, enhancing efficiency through the implementation of innovative processes and workflows
- Supervised a team of 50+ Franchise Owners, offering guidance, training, and support to drive peak performance and productivity
- Formulated and executed strategic plans to achieve company objectives, leading to heightened client retention and satisfaction levels
- Initiated sales initiatives with the operations team to increase the closing of new business contracts
Head Bartender and Bar Manager
Helen Back Bar And Grill
01.2013 - 09.2017
- In charge of hiring, training, and scheduling staff, including bartenders, barbacks, and servers
- Ensuring excellent customer service standards are met, handling customer complaints or issues promptly
- Establishing and maintaining relationships with suppliers and vendors
- Oversaw all day-to-day operations of staff and service
- Utilized social media and other platforms to promote and coordinate events with vendors as well as customers
Education
Electrical Engineering
University of South Alabama
Mobile, ALSkills
- Client Relationships
- Staff Training and Development
- Staff Management
- Meetings and presentations
- Relationship Building
- Staff Oversight
Timeline
Regional Director/Senior Sales Account Manager
Jani-King Of Dallas | Fort Worth | Houston
07.2020 - Current
Director of Operations
Jani-King Houston
09.2017 - 07.2020
Head Bartender and Bar Manager
Helen Back Bar And Grill
01.2013 - 09.2017
Electrical Engineering
University of South Alabama
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