Chris Balfour
Eagle Point
Summary
Dynamic Senior Network Field Engineer with extensive telecom experience at US Cellular, specializing in project management and team leadership. Demonstrated success in maintaining advanced network systems and enhancing customer satisfaction through effective training programs. Proven ability to troubleshoot complex network issues while fostering collaboration among diverse teams. Career ambitions focus on driving innovative solutions to optimize network performance.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Senior Network Field Engineer
US. Cellular
03.2010 - Current
- Maintain CDMA, LTE, VOLTE, 5g and CRAN networks
- Install, maintain configure and troubleshoot CSR equipment
- Test and Troubleshoot Carrier Ethernet services and IPMW hops
- Managed and maintained dark fiber networks.
- Budget for outside contractor maintenance on various equipment
- Drivetest and troubleshoot various network issues
- Leads National training team for Access Ops providing various internal and external training for over 100 Associates
- Interim NOM from 2-2020 to 8-2020
Technician
Directv Home Services
08.2009 - 03.2010
- Install and maintain satellite systems and Wild blue internet
- SBCA Certified
RF Field Tech III
Sprint Nextel/Alamosa PCS
08.2000 - 04.2009
- Perform maintenance on Lucent and Motorola BTS equipment
- Install, maintain and troubleshoot microwave radio Hops with licensed and un-licensed hops
- Perform path studies for future microwave hops
- Lead tech position with Alamosa PCS before Sprint purchase
- Oversee and manage all new construction projects in the state of Oregon and SE Washington with Alamosa
- Redline construction drawings, perform power and telco site walks and assist with close out packaging on new site construction
- Assist site development and engineering departments with new site candidate selection
- Test and accept new T1 circuits
- Maintain and update T1, power, site access databases
- Maintain inventory to comply with Sarbanes-Oxley standards
- Order replacement and new equipment
Wireless/DSL Tech
Internet CDS
07.1999 - 08.2000
- Built and maintained wireless networks with un-licensed 2.4 gig band
- Outside support for PC repair and DSL circuits
- Installed DSL Circuits in Qwest CO
Owner/Operator
Wireless Cable Communications
01.1997 - 07.1999
- Contract installs of wireless CATV and internet systems
- All media pre-wires in residential and commercial properties
- Installation of DSS satellite systems
Cable/Headend Tech
American Telecastings INC
01.1994 - 01.1997
- Repair and maintenance of Wireless CATV Headend
- Repair and install subscriber end equipment
Installer/Fabricator
Southern Oregon Heating and AC
01.1992 - 01.1994
- Installation, repair of residential and commercial HVAC systems
- Fabrication of sheet metal fittings and decorative sheet metal
Education
Diploma -
Crater High School
01.1992
Skills
- Telecom Industry Experience
- Proven Customer Satisfaction Record
- Team Leadership
- Project Management
- Persuasive Speaking Skills
- Professional Written Communication
Certification
- Cisco, Nokia, and Ericcson Cell Site Routers
- Rosenberger and Anritsu PIM
- Experienced Interference Hunter
- Modcell 4.0
- Sitemaster certified
- Scott Baxter RF 101
- Qwest certified Installer
- Nortel CDMA, EVDO
- CPR
- DOT Certified
- OTDR
- Safety One Survival Training
References
- Jim Lamp, Hunter Communications, 541-840-7499
- Kale Holmes, US Cellular, 541-301-0713
- James Hite, Wicomm Construction, 916-218-2223
References
References available upon request.
Timeline
Senior Network Field Engineer
US. Cellular
03.2010 - Current
Technician
Directv Home Services
08.2009 - 03.2010
RF Field Tech III
Sprint Nextel/Alamosa PCS
08.2000 - 04.2009
Wireless/DSL Tech
Internet CDS
07.1999 - 08.2000
Owner/Operator
Wireless Cable Communications
01.1997 - 07.1999
Cable/Headend Tech
American Telecastings INC
01.1994 - 01.1997
Installer/Fabricator
Southern Oregon Heating and AC
01.1992 - 01.1994
Diploma -
Crater High School
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