Chris Batey
Orlando
Summary
Dynamic Operations Leader with 10+ years of experience in managing large-scale business operations. Demonstrated success in optimizing processes and driving profitability through effective leadership. Proficient in building strong stakeholder relationships and navigating fast-paced environments. Focused on empowering teams to exceed performance expectations and achieve strategic goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Managing Director
Maximus Global Services
Orlando, FL
04.2026 - Current
- Directed strategic initiatives to enhance operational efficiency across multiple departments.
- Oversaw financial planning and budget management to align with organizational goals.
- Cultivated partnerships with key stakeholders to drive business growth and innovation.
- Implemented performance metrics to evaluate team effectiveness and productivity.
- Streamlined processes through the adoption of advanced technologies and best practices.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
Flight Control Manager
AirShare (Executive Flight Services)
Hybrid, FL
11.2025 - 04.2026
- Managed flight operations for fractional and managed aircraft fleet, ensuring compliance with safety regulations.
- Coordinated flight operations and scheduling for executive clients, ensuring timely and efficient service delivery.
- Implemented process improvements to optimize service delivery.
- Implemented customer service standards and resolved issues to enhance overall client satisfaction.
- Created and executed strategies to boost customer satisfaction and foster loyalty among clients.
- Monitored aircraft maintenance schedules and vendor performance.
- Drove overall financial stability and growth within the Flight Operations department and accounted for over 20% budgetary savings month or month with efficiencies
Director
Atlantic Aviation
Orlando, FL
02.2025 - 10.2025
- Implemented strategies that significantly boosted sales and profitability.
- Oversaw budget implementation, employee reviews, training initiatives, schedules, and contract negotiations to align resources with organizational goals.
- Reviewed monthly P&L statements to monitor budget goals and performance objectives.
- Developed extensive employee training programs to enhance regulatory compliance and streamline workflows.
- Fostered positive work culture within diverse professional team, enhancing collaboration and employee satisfaction.
- Built lasting relationships with tenants, vendors, and partners for sustained success.
US Training & Compliance Manager - Ground Division
Worldwide Flight Services
Remote
12.2023 - 02.2025
- Ensured adherence to regulations at 42 Ground Handling Stations, impacting over 7,500 employees.
- Promoted culture of compliance by developing training programs for all employees, increasing awareness and accountability.
- Reduced company risk exposure by identifying and addressing noncompliance areas, ensuring regulatory adherence.
- Streamlined compliance processes by implementing monitoring systems across network, enhancing oversight.
- Drove sustainable operational performance during extended worksite visits as acting Senior Manager.
General Manager
Airport Terminal Services
Orlando, FL
06.2022 - 12.2023
- Directed daily operations for ground handling services for Spirit Airlines, servicing 100+ flights daily.
- Oversaw management and control of P&L for enhanced financial performance.
- Reviewed P&L statements to ensure accurate profit ratio and cost percentage milestones were consistently achieved.
- Managed budget implementation, employee reviews, training schedules, and contract negotiations to support operational efficiency.
- Implemented operational strategies to build customer and employee loyalty.
- Conducted root cause analysis on work-related incidents to enhance safety and employee satisfaction.
Airport Operations Manager/ ROC Scheduling
United Airlines
Denver, CO
01.2021 - 06.2022
- Led daily operational, safety, and security meetings to enforce optimal controls.
- Monitored KPI and station metrics, driving peak performance standards at Denver HUB.
- Oversaw below-the-wing airline operations, maintaining compliance with safety protocols and improving operational integrity.
- Conducted internal investigations into employee accidents and incidents, identifying root causes to enhance workplace safety.
- Performed thorough root cause analyses on work-related incidents involving front-line employees.
Ramp Operations Manager
Swissport Cargo Services
Denver, CO
10.2015 - 12.2020
- Cultivated professional relationships with airport vendors, securing new agreements and facilitating special project opportunities.
- Ensured adherence to safety and compliance standards for a secure workplace.
- Developed one-point lessons addressing work-related incidents, enhancing team awareness and promoting a culture of safety.
- Streamlined assessment and verification of billing invoices and expense reports, reducing financial discrepancies and ensuring accurate financial reporting.
Education
Bachelor of Science - Engineering
University of California - Los Angeles
Los AngelesSkills
- Flight safety protocols
- Aviation compliance
- Operational strategy
- Operations management
- Project management
- Workflow planning
- Resource planning
- Risk assessment
- Budget management
- Operational budgeting
- Staff training
- Leadership training
Accomplishments
- Completed World Wide Flight Services Operational Leadership Training in conjunction with Leadership Investigatory & Root Cause Analysis Training.
- Conducted Operational Leadership Training to Senior Level Leaders network-wide for WFS
Certification
- OSHA 30 Certified
- United Airlines Senior Management Leadership Training
- Atlantic Aviation GM Foundations Leadership Training
- World Wide Flight Services Investigatory and Root Cause Analysis Training
Timeline
Managing Director
Maximus Global Services
04.2026 - Current
Flight Control Manager
AirShare (Executive Flight Services)
11.2025 - 04.2026
Director
Atlantic Aviation
02.2025 - 10.2025
US Training & Compliance Manager - Ground Division
Worldwide Flight Services
12.2023 - 02.2025
General Manager
Airport Terminal Services
06.2022 - 12.2023
Airport Operations Manager/ ROC Scheduling
United Airlines
01.2021 - 06.2022
Ramp Operations Manager
Swissport Cargo Services
10.2015 - 12.2020
Bachelor of Science - Engineering
University of California - Los Angeles