Chris Beatty
Charlotte,NC
Summary
Senior leadership and manager, trainer, project manager of change management, and employee engagement specialist with a strong desire to develop skills and gain new experiences in a new career. Demonstrated success in leading teams and driving organizational change. Skilled in implementing strategies to improve employee engagement and foster a positive work culture. Passionate about empowering individuals and promoting growth. Thrives in dynamic environments and leverages expertise in change management to achieve impactful results. Ready to tackle new challenges and make a lasting impact within an innovative organization.
Overview
21
21
years of professional experience
Work History
Project Manager
Griffin Masonry
07.2024 - Current
- Created and automated data visualizations to present insights and tell compelling stories.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
- Wrote, updated and maintained project documentation.
- Negotiated and managed project budgets to meet goals.
- Established and enforced project timelines and deadlines.
- Monitored and tracked project progress to support timely completion.
- Trained personnel on use of IT tools and applications.
- Communicated project updates to stakeholders at all levels.
- Managed construction schedules to achieve adequate project labor coverage.
- Verified completed projects met approved time, quality, and cost estimates.
- Communicated daily with vendors to keep project fully operational.
- Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
- Kept detailed track of daily progress and productivity and analyzed data to identify and correct holdups.
- Regulated and managed construction plans, materials, budgeting and staff to complete projects.
- Supervised day-to-day activities of teams of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
- Reviewed project scope, required materials and labor pricing to develop competitive bids.
- Consulted with clients to define objectives and develop scopes.
- Read and interpreted blueprints in PlanSwift before planning or delegating days work to teams.
- Put together estimates, specifications, and other project documents.
- Increased customer satisfaction ratings by resolving all issues professionally.
Senior Manager
Bass Pro Shops
06.2022 - 06.2024
- Achieving Sales/Operational Excellence and Exceeding Expectations
- West Division Leadership Trainer: onboarding and training of employees and GM candidates
- West Division Store Support Staff
- West Division Club Captain: Credit program, Capital One
- West Division Merchandising Leadership: Process and Project Management
- Corporate C-Suite leadership collaboration and team: process policy, training and development
- Building vendor and merchant partnerships
- Talent Acquisition, Identification and Recruitment
- Responsible for up to 500 employees and 15 departments
- Multi Unit locations
- General Manager / District Manager Support.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Managed new employee orientation training process for more than 300 employees each year.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Directed training programs and development paths for managers and supervisors.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Implemented new learning strategies depending upon employees' skill levels.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Developed departmental systems and procedures to better align workflow processes.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Researched and obtained relevant course materials to achieve training objectives.
- Developed and implemented successful onboarding program.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Built and maintained professional relationships with vendors and suppliers.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal upward mobility within the company.
- Developed job-specific competencies and performance standards.
General Managet/District Support Manager
Lowe's Home Improvement Warehouse
10.2003 - 06.2022
- Senior Operational management of 80m+ big box retail company: Corporate Flagship Store
- Talent Identification, Recruitment and Training
- Lowe's Leadership Trainer: Onboarding Manager for New GM and DM candidates
- Project Management: corporate-wide internal roll-outs: merchandising, planograms, store set-up
- Merchandising: creation, execution and implementation of creative design to maximize sales
- C-Suite collaboration: Wall Street analysts, BOD, Divisional and Executive partnerships
- Support running Districts for Charlotte NC, Little Rock Ark
- Responsible for up to 15 locations and over 1000 employees.
- Coached employees through day-to-day work and complex problems.
- Monitored employee and customer interactions to assess quality of service.
- Coached leaders in important skills underpinning current leadership and management goals.
- Built strategic partnerships across multiple business segments to help executives and senior leaders improve management structures and team cohesiveness.
- Strengthened operations and organizational structures through detailed evaluations and strategic improvement plans.
- Offered strategic feedback to direct leadership teams in operational decision-making and long-term planning.
- Assessed potential candidates for suitability for different programs such as management training and leadership development initiatives.
- Helped organizations refocus vision, mission, and brand to improve efficiency and performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Lowe's Leadership Certificate Masters Level -
UNC Chapel Hill Kenan Flagler Business School
Bachelors of Science - undefined
East Tennessee State University
Skills
- Multi-Unit Trainer
- Change Management
- Talent Acquisition
- Project Management
- Profit/Loss Analysis
- Compliance
- Sales Growth
- Finance Analysis & Assessment
- Inventory Controls
- Employee Engagement
- Brand Standards
- Merchandise Execution
- Customer Service
- Vendor Relations
- Finance and Credit
- Expense Control
- New Store Set-Up/Remodel
- Facilities Management
- Loss Prevention / Safety
- 100M Volume
- Project development
- Workforce training
- Project Planning
- Strategic Planning
- Project tracking
- Data Analysis
- Residential construction
- Budget development and adherence
- Advanced understanding of Domo
- Contract Development
- Performance Improvements
- Cross-Functional Collaboration
- Expense Reports
- Coaching and Mentoring
- Change impact analysis
- Presentations
- Purchasing and procurement
Accomplishments
- Veteran Appreciation
- Created and implemented company-wide recognition program for Veterans, employees, and vendors
- Net Promoter Score (NPS) Customer Service Top in Division Top 5 in Company
- Perfect Score, Government Agency Audit Store Manager Platinum Award Winner: Leadership (10/2018 - 10/2019)
- 2x Store Manager Council (02/2016 - 02/2018)
- Store Manager of the Year 2022
Timeline
Project Manager
Griffin Masonry
07.2024 - Current
Senior Manager
Bass Pro Shops
06.2022 - 06.2024
General Managet/District Support Manager
Lowe's Home Improvement Warehouse
10.2003 - 06.2022
Bachelors of Science - undefined
East Tennessee State University
Lowe's Leadership Certificate Masters Level -
UNC Chapel Hill Kenan Flagler Business School
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