Chris Becker
Plymouth,Minnesota
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Dock Lead
Canon Business Process Services
03.2023 - Current
- Used hand trucks, and pallet jacks to move materials on dock.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Participated in training and safety drills to prepare for emergency situations occurring on dock.
- Operated computer systems and internal software to track and record cargo movements.
- Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
- Used computers to enter data, track shipments and maintain records of products.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Field Service Representative
Canon Business Process Services
01.2021 - 02.2023
- Liaised with internal departments to optimize productivity and efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Converted documents from one application to another.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Used Adobe Acrobat, and Microsoft Office for document management and enhancements.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Maintained clean and organized mail room to promote safety and efficiency.
- Proved successful working within tight deadlines and a fast-paced environment.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Operated postal machines, including postage meters and mail-processing machines.
- Developed and maintained positive relationships with guests for satisfaction.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Observed established health and safety regulations to safeguard teams and guests.
- Assisted in setting up banquet tables and chairs for seamless events.
- Assisted in setting up and breaking down banquet events.
- Performed general cleaning by cleaning conference rooms, washing dishes and emptying trash.
- Stocked food and beverages to ensure staff had snacks when needed and to ensure proper ordering for restocking.
Mailroom Operations
Canon Business Process Services
08.2019 - 01.2021
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created organized filing system to manage department documents.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Optimized organizational systems for scanning, filing recordkeeping and disposal of documents.
Mailroom Worker
Robert Half Office Team
01.2019 - 08.2019
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated postal machines, including postage meters and mail-processing machines.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Broadcast Journalism
St. Cloud State University
Saint Cloud, MN05.2005
Skills
- Shipping and Receiving
- Inventory Organization
- Product Verification
- Materials Handling
- Health and Safety Compliance
- Hazardous Materials Handling
- Inventory Control
- Quality Control
- Shrink Wrapper Use
- Critical Thinking
- Self-Directed
- Verbal Communication
Timeline
Dock Lead
Canon Business Process Services
03.2023 - Current
Field Service Representative
Canon Business Process Services
01.2021 - 02.2023
Mailroom Operations
Canon Business Process Services
08.2019 - 01.2021
Mailroom Worker
Robert Half Office Team
01.2019 - 08.2019
Bachelor of Science - Broadcast Journalism
St. Cloud State University
Similar Profiles
Richard AbdonRichard Abdon
Information Governance Analyst at Canon Business Process ServicesInformation Governance Analyst at Canon Business Process Services
Wendy MillerWendy Miller
Mailroom Supervisor at Canon Business Process ServicesMailroom Supervisor at Canon Business Process Services
JAMILLE JOHN ROTELJAMILLE JOHN ROTEL
Technical Support Engineer at Canon Business Process ServicesTechnical Support Engineer at Canon Business Process Services
Katelyn GintherKatelyn Ginther
Human Resources Recruiter at Canon Business Process ServicesHuman Resources Recruiter at Canon Business Process Services
Aaron MeyersAaron Meyers
Retail Stock & Fulfillment Associate at NordstromRetail Stock & Fulfillment Associate at Nordstrom