CHRIS BEGLEY
Long Beach,CA
Summary
As a highly motivated professional with a strong background in client success and technical support, I excel in fostering and nurturing client relationships while ensuring their long-term success. My expertise lies in leveraging technical acumen and strategic insight to address client needs, resolve issues efficiently, and uncover opportunities for upselling and account expansion. With a track record of surpassing client expectations and a commitment to driving customer satisfaction, I bring exceptional communication skills and a client-centric approach to enhance business growth and strengthen client partnerships.
Overview
17
17
years of professional experience
Work History
Territory Account Manager
Sunbelt Rentals, Inc.
04.2023 - Current
- Generated over $800K in monthly billed office revenue while effectively managing a $6M fleet in the Southern California territory
- Consistently secured 3+ new nationwide accounts per month
- Developed and executed sales and marketing campaigns to enhance company visibility and drive engagement with both new and existing customers, contributing to sustained business growth
- Facilitated the deployment of proprietary software, Command Center, streamlining customer management of rentals, job sites, and invoicing
- Prepared detailed proposals and bid packages by collaborating with engineers and technical resources
- Actively participated in major national networking events, effectively communicating the benefits of Sunbelt’s verticals and cultivating strategic industry relationships to enhance business opportunities
- Design and build turnkey solutions services
Junior Project Manager - Remote
Learn To Live
07.2021 - 04.2023
- Assist in project planning, scoping, and defining objectives for the product team.
- Tracked project progress and ensure timely completion of multiple project milestones.
- Negotiated and managed third-party contracts related to project deliverables.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Facilitated workshops, webinars and team meetings to collect project requirements and user feedback.
- Identify and escalate project risks and issues.
Territory Account Manager
Sunbelt Rentals, Inc.
10.2015 - 07.2021
- Secured 5+ new nationwide accounts per month
- Generated over $500K in monthly billed revenue while efficiently managing a $4M fleet on rent in the Orange County area
- Developed and executed strategic sales and marketing campaigns to boost brand visibility and engage both new and existing clients, driving significant business growth
- Spearheaded the deployment of Command Center software, optimizing rental management, job site coordination, and invoicing processes for clients, leading to enhanced operational efficiency and satisfaction
- Represented the company at key national networking events, effectively fostering valuable industry connections to support business development
Hospitality Service Manager
Applebee's, TGI Friday's & BJ's Restaurant
02.2008 - 08.2015
- Led a team of bussers, coordinating shifts and managing daily operations to ensure seamless service and enhance customer satisfaction
- Consistently exceeded sales targets by upselling menu items and special promotions
- Assumed scheduled lead/management responsibilities during multiple shifts throughout the week as needed by restaurant manger
- Developed and implemented efficient service protocols that reduced table turnover time and improved overall guest experience
- Cultivated and maintained positive relationships with customers, addressing their needs and resolving any issues promptly to build long-term loyalty
- Trained new employees on POS system utilization and customer rewards programs to enhance overall customer satisfaction and retention
- Trained and mentored new staff members, enhancing team performance and ensuring adherence to high service standards, reflecting leadership and training skills
Education
Bachelor of Arts - Communications
California State University - Los Angeles
Los Angeles, CA05.2009
Skills
Excellent Communication
Relationship Building/Empathy
Hospitality Industry Experience
Data Analysis
Technical Aptitude
Problem Solving
Time Management
Adaptability
Sales & Upselling
Leadership & Collaboration
Project Management
Strategic Thinking
Customer Retention
Mac & Windows Proficient
Hobbies
- Film & Tv Buff
- Avid Camper & Outdoorsman
- Former Touring Musician
- Contributor to Charitable Causes
- Aspiring Chef
- French Bulldog Enthusiast
- Savvy Social Media Aficionado
- Marketing & Graphic Design
Accomplishments
- Raised over $15,000 in two week 2016 campaign for the Gary Sinise Foundation & R.I.S.E. via clientele and vendors donations, helping Sunbelt Rentals meet its $2M milestone
- Air Force Reserves Veteran
- Successfully re-engaged numerous major clients through tailored presentations showcasing Power of Sunbelt through new technology and various company verticals, leading to over $1M in new annual revenue and an increase in technology adoption rate
- Social media manager for several artistic projects and companies
Timeline
Territory Account Manager
Sunbelt Rentals, Inc.
04.2023 - Current
Junior Project Manager - Remote
Learn To Live
07.2021 - 04.2023
Territory Account Manager
Sunbelt Rentals, Inc.
10.2015 - 07.2021
Hospitality Service Manager
Applebee's, TGI Friday's & BJ's Restaurant
02.2008 - 08.2015
Bachelor of Arts - Communications
California State University - Los Angeles
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