Hi, I’m
Chris Bent
Miami,FL
Summary
Dynamic Operations Manager with a proven track record at Aloft Miami Dadeland Hotel, skilled in team leadership and problem-solving. Enhanced performance outcomes through employee empowerment and streamlined processes. Proficient in Microsoft Excel, I successfully improved audit efficiency and maintained compliance, driving operational excellence and accountability.
Overview
20
years of professional experience
Work History
Aloft Miami Dadeland Hotel
Operations Manager
01.2022 - Current
Job overview
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Aloft Miami Dadeland Hotel
Hotel Night Auditor
05.2008 - 12.2021
Job overview
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Balanced hotel accounts and resolved discrepancies.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
Minequip
Accounts Payables
10.2006 - 08.2008
Job overview
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
Rlb Financial
Accounts Payable
02.2005 - 10.2006
Job overview
- Improved invoice processing efficiency by streamlining accounts payable and receivable procedures.
- Enhanced internal controls for the accounts payable department, reducing risk of fraud and errors.
- Overhauled accounts payable systems, improving payment processing efficiency while reducing errors and late payments.
- Increased efficiency in the accounts payable process by implementing electronic invoicing systems for vendors.
Education
American InterContinental UniversitySchaumburg, IL
Associate of Business Administration from Business Administration And Management
05-2008
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Microsoft Excel & Words
Timeline
Operations Manager
Aloft Miami Dadeland Hotel
01.2022 - Current
Hotel Night Auditor
Aloft Miami Dadeland Hotel
05.2008 - 12.2021
Accounts Payables
Minequip
10.2006 - 08.2008
Accounts Payable
Rlb Financial
02.2005 - 10.2006
American InterContinental University
Associate of Business Administration from Business Administration And Management
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