Chris Bjerken
Horace,ND
Summary
Dedicated healthcare professional with extensive experience in curriculum development, instructional design, and leadership training. Combines practical healthcare leadership knowledge with teaching expertise gained through adjunct faculty positions and corporate training roles. Brings unique perspective from law enforcement leadership experience as a Technical Sergeant District Investigator with the Minnesota State Patrol, with proven ability to engage diverse learners and develop future healthcare leaders.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Technical Sergeant
Minnesota Department of Public Safety
05.2017 - 04.2020
- Developed investigative protocols and training materials.
- Collaboration with diverse stakeholders and adaptation to various communication needs.
- Facilitated community education opportunities.
- Served as training officer for new officers and college internship liaison.
Adjunct Faculty Member
Northland Community & Technical College
01.2010 - 04.2020
- Assisted a diverse student population in academic matters to improve successful course completion.
- Appraised student understanding by applying course content and gauging comprehension.
- Assisted the department chair in coordinating faculty curriculum development and instruction.
- Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.
Compliance Manager
Family HealthCare
02.2024 - Current
- Manage compliance efforts, reporting, and audits.
- Creation of policies, guidelines, training materials, and curriculum for our LMS.
- Leadership of multidisciplinary teams and projects with educational components focused on process improvement.
- Conduct formal and informal training sessions on healthcare compliance, customer service, patient experience, and staff professional development.
- Serve as a primary mentor, providing professional guidance and clinical exposure to college interns.
Training Specialist
Aldevron
01.2023 - 02.2024
- Instructional design and development of training programs for a department of over 40 project managers.
- Trained and mentored new personnel hired to fulfill various roles in project management.
- Assisted in analyzing and assessing training and development needs for the organization, department, and individuals.
- Prepared videos for online and remote instruction.
Program Manager
Essentia Health
04.2020 - 01.2023
- Developed and facilitated orientation education to healthcare staff to help optimize current training courses and boost student learning.
- Presented to members of the enterprise senior leadership on projects and educational strategies for healthcare staff.
- Conducted formal training sessions for clinical staff and healthcare security personnel.
- Developed policies, guidelines, and training materials.
State Trooper
Minnesota Department of Public Safety
Thief River Falls, MN
01.2003 - 05.2017
- Patrolled assigned areas to prevent and detect roadway crimes.
- Prepared cases for trial and appeared as witness to testify in court.
- Used crime scene equipment to identify, collect, analyze and preserve physical evidence at crime scenes.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Education
MBA - Healthcare Management
Waldorf University
Forest City, IA07-2025
Master of Arts - Organizational Leadership - Healthcare
Waldorf University
Forest City07-2023
Skills
Leadership: Team building, conflict resolution, change management, mentoring
Teaching Methods: Case-based learning, simulation, interactive lectures, problem-based learning
Instructional Design: Curriculum development, needs assessment, learning outcome development
Communication: Presentation skills, interpersonal communication, and written communication
Certification
- ASHRM: Healthcare Risk Management Core
- AVADE: Safety-Oriented Customer Service Trainer
- AVADE: De-escalation Trainer
- George Washington University: Healthcare Quality & Safety
- Educate 360: Healthcare Six Sigma White Belt
- Kent State University: Training & Development
- Medical College of Wisconsin: Threat Assessment & Management
- IAHSS: Workplace Violence Prevention
Timeline
Compliance Manager
Family HealthCare
02.2024 - Current
Training Specialist
Aldevron
01.2023 - 02.2024
Program Manager
Essentia Health
04.2020 - 01.2023
Technical Sergeant
Minnesota Department of Public Safety
05.2017 - 04.2020
Adjunct Faculty Member
Northland Community & Technical College
01.2010 - 04.2020
State Trooper
Minnesota Department of Public Safety
01.2003 - 05.2017
MBA - Healthcare Management
Waldorf University
Master of Arts - Organizational Leadership - Healthcare
Waldorf University
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