Animals
Christine Bowen
Greenville,IL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Skills
- Customer service
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Effective communication
- HIPAA requirements
- Medical documentation
- Medical terminology
- EMR / EHR
Work History
Breakfast Attendant
Holiday Inn Express
- Manage breakfast buffet to ensure cleanliness, organization, and availability of food and beverages
- Demonstrated exceptional customer service skills by ensuring guests' needs are met and exceeded
- Provide quick and efficient service by promptly restocking food and maintaining a clean dining area
Retail Merchandiser
Driveline
08.2023 - 10.2023
- Visit Dollar General stores in the region for various projects including:
- Inventory
- Resets
- Product cut-ins
- Assembling displays
Quality Documentation Specialist
Phoenix Med
06.2023 - 08.2023
- As with Nuance below, as this was a contractor for Nuance
Quality Documentation Specialist
Nuance Communications
04.2021 - 01.2022
- As an at-home scribe, documented patient history, exam, assessment, and care plan in the EHR (electronic health record)
- Utilized Dayforce, Epic, OneDrive, Citrix, DAX, Teams and Outlook
- Consistently met and exceeded minimum required production and audio hours
Assistant Manager
Dollar Tree
06.2020 - 08.2020
- Directed and led employees, supervising activities to drive productivity and efficiency
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales
Assistant Manager
Dollar General
11.2019 - 03.2020
- Delegated daily tasks to team members to optimize group productivity
- Enforced company policies and procedures to strengthen operational standards across departments
- Initiated inventory control measures to manage and replenish stock, maintain cost levels, and meet customer demand
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
Customer Service
Cricket Wireless
02.2018 - 08.2018
- Welcomed guests and asked open-ended questions to best determine which products would meet needs
- Explained latest promotions, sales incentives, and offerings to promote savings and drive sales
- Used on-site computer systems to access figures and documentation associated with available service plans
Radiologic Technologist
St. Joseph's Medical Center
09.2005 - 01.2006
- Cared for medical and trauma patients by performing x-rays, explaining procedures and follow ups, and providing physical and emotional comfort and support
- Interviewed patients and/or reviewed records to get accurate patient history then document in patients' health records
- Worked with oxygen equipment, dressings, heart monitors, IV's, and other specialized equipment
- Supervised second shift team members (York Hospital)
- Performed blood draws and simple blood tests at Capitol Healthcare
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations, and best practices
- Operated mobile imaging equipment to capture medical information at patients’ bedsides, operating and emergency rooms
- Maintained highest levels of quality, safety, and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures
Team Leader, Radiologic Technologist
York Hospital
11.2004 - 08.2005
- Cared for medical and trauma patients by performing x-rays, explaining procedures and follow ups, and providing physical and emotional comfort and support
- Interviewed patients and/or reviewed records to get accurate patient history then document in patients' health records
- Worked with oxygen equipment, dressings, heart monitors, IV's, and other specialized equipment
- Supervised second shift team members (York Hospital)
- Performed blood draws and simple blood tests at Capitol Healthcare
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations, and best practices
- Operated mobile imaging equipment to capture medical information at patients’ bedsides, operating and emergency rooms
- Maintained highest levels of quality, safety, and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures
Radiologic Technologist
Memorial Medical Center
02.1999 - 10.2004
- Cared for medical and trauma patients by performing x-rays, explaining procedures and follow ups, and providing physical and emotional comfort and support
- Interviewed patients and/or reviewed records to get accurate patient history then document in patients' health records
- Worked with oxygen equipment, dressings, heart monitors, IV's, and other specialized equipment
- Supervised second shift team members (York Hospital)
- Performed blood draws and simple blood tests at Capitol Healthcare
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations, and best practices
- Operated mobile imaging equipment to capture medical information at patients’ bedsides, operating and emergency rooms
- Maintained highest levels of quality, safety, and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures
Education
Certification - Medical Billing And Coding
Penn Foster
Online03-2024
Associate of Applied Science - Radiologic Technology
Kaskaskia College
Centralia, IL 08.1993 - 03.1995
Certification
- Certified Billing and Coding Specialist (CBCS) - nha (National Healthcareer Association) 03/2024
- Registered Radiologic Technologist (RT) - ARRT (PENDING)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteImportant To Me
Work-life balanceFlexible work hoursWork from home optionPaid time offPaid sick leaveCareer advancementCompany CultureHealthcare benefitsInterests
Music
Crafts
Reading
Farming
Interior decorating
Accomplishments
- Educated patients through effectively explaining procedures and the reasons for them.
- Reassured patients in Radiology and any department by offering a calm voice, a hand to hold, and a listening ear.
- Supervised team of 10+ staff members.
- Trained many new Radiology students to understand not only the technical aspect of the career, but also the "human/patient care" side.
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