Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Bonused Assistant ManagerSales AssociateAssistant ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Littleton, CO
Open to relocation: No
Open To Work
Chris Bowman
Littleton,CO
Work Preference
Summary
Accomplished assistant manager known for strong leadership and effective conflict resolution skills. Proven ability to optimize inventory management and enhance team performance, contributing to increased customer satisfaction and operational efficiency.
Overview
24
24
years of professional experience
Work History
Bonused Assistant Manager
Circle K Convenience Store
Littleton, CO
02.2015 - 04.2026
- Supervised daily store operations to ensure efficient workflow and compliance with company policies.
- Trained and mentored staff on customer service best practices to enhance team performance.
- Implemented inventory management procedures, reducing discrepancies and improving stock accuracy.
- Analyzed sales data to identify trends and recommend product placement strategies for optimal visibility.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty metrics.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sales Associate
Albertsons
Littleton, CO
06.2014 - 01.2015
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Handled cash transactions accurately and efficiently at point of sale.
- Maintained organized displays, ensuring compliance with visual merchandising standards.
- Collaborated with team members to streamline inventory management processes.
- Trained new staff on store protocols and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assistant Manager
Rocket Convenience Store
Littleton, CO
06.2010 - 10.2011
- Supervised daily store operations to ensure compliance with company policies and procedures.
- Trained and mentored team members on customer service excellence and operational best practices.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, driving targeted promotions and product placement strategies.
Assistant Manager
Pizza Hut
Ft Myers, FL
09.2002 - 03.2007
- Coordinated scheduling and staffing to maintain appropriate coverage for peak business hours.
- Developed training materials to enhance staff performance and improve service delivery standards.
- Led initiatives to enhance store visual merchandising, improving customer engagement and satisfaction.
- Collaborated with upper management on strategic planning and execution of store growth objectives.
Education
Bachelor of Science - Finance
Metropolitan State University of Denver
Denver, CO05-2027
Associate of Science - Finance
Anne Arundel Community College
Arnold, MD05.1997
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Staff training and development
- Staff supervision
- Conflict resolution
- Customer relationship management (CRM)
- Financial management
- Budgeting and finance
Timeline
Bonused Assistant Manager
Circle K Convenience Store
02.2015 - 04.2026
Sales Associate
Albertsons
06.2014 - 01.2015
Assistant Manager
Rocket Convenience Store
06.2010 - 10.2011
Assistant Manager
Pizza Hut
09.2002 - 03.2007
Associate of Science - Finance
Anne Arundel Community College
Bachelor of Science - Finance
Metropolitan State University of Denver