I have over 15 yrs experience in customer service, 8 of those in a retail environment with 3 yrs in a key holder/management position.
Overview
10
10
years of professional experience
Work History
Materials Management Technician
Pikeville Medical Center
Pikeville, KY
03.2022 - Current
Maintained inventory management supply storage rooms by following stock locations and prescribed supply quantities.
Operated forklifts, pallet jacks, hand trucks and dollies.
Conducted warehouse cycle counts and rotated stock.
Verified shipments received and entered receipts into materials management system.
Operated inventory logs and handheld computers to count and assess departmental supply needs.
Recommended solutions for potential quality problems to increase division productivity.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Inventory Specialist
Staples
Shelbiana, KY
11.2019 - 03.2021
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Maintained accurate log of discrepancies pertaining to damaged packages and identified the process to alleviate losses from lost parcels.
Saved costs by coordinating inventory requirements and vendor procurement details to mitigate financial discrepancies.
Controlled inventory to eliminate expenses and ensure optimal stock.
Met store customers on the floor and discussed needs.
Supervised warehouse personnel to provide operational guidance and ensure optimal inventory control and productivity.
Collaborated with store employees to promote retail traffic by constructing creative and appealing merchandise displays.
Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.
Coordinated inventory, stocking, and ordering.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Accurately entered data and efficiently completed all paperwork.
Assistant Store Manager / Department Manager
Rural King
Pikeville, KY
07.2017 - 07.2019
Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
Coached and developed store associates through formal and informal interactions
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store
Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism
Manager
Pikeville Ace Hardware
Pikeville , Ky
05.2014 - 07.2017
Daily store operating procedures. Employee staffing, scheduling, and training. Organized store promotional events and sales, displays, and product resets. Attend vendor shows/meetings for new products and promotions.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Ensured compliance with all applicable laws, regulations, industry standards.
Established processes to ensure efficient workflow throughout the organization.
Education
Associate of Applied Science - Medical Information Technology
Big Sandy Community And Technical College
Prestonsburg, KY
05-2024
Skills
Inventory management
Results-oriented mindset
Accurate money handling
Team leadership experience
Employee training
Good communication skills
Timeline
Materials Management Technician
Pikeville Medical Center
03.2022 - Current
Inventory Specialist
Staples
11.2019 - 03.2021
Assistant Store Manager / Department Manager
Rural King
07.2017 - 07.2019
Manager
Pikeville Ace Hardware
05.2014 - 07.2017
Associate of Applied Science - Medical Information Technology