Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Brown

Knoxville,Tennessee

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Assistant Bakery Deli Manager

Food City KVAT
10.2020 - 11.2022
  • Inspected, checked and monitored baking products and supplies to guarantee freshness.
  • Supervised baking and general production to drive sales and monitor overhead expenses.
  • Developed and implemented merchandising plans and maintained pricing and production knowledge to meet financial goals.
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
  • Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
  • Oversaw food preparation and monitored safety protocols.
  • Developed unique events and special promotions to drive sales.
  • Maintained and controlled inventory of deli and baked goods.

Assistant Manager

Café Royal
05.2013 - 10.2016
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Planning and coordinating large specialized banquet events.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Bar Manager

Bienville Club
03.2010 - 05.2013
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Determined business needs by acquiring client feedback for process improvements.

Trainer

P.F. Changs
02.2005 - 07.2009
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Scheduled and taught new employees to increase learning opportunities.
  • Identified and solved internal problems related to employee turnover by revamping training approaches.
  • Eliminated process gaps by implementing new methods of standardized training.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness of staff and sales.

Education

High School Diploma -

Craigmont High School
Memphis, TN

Skills

  • Monthly Inventory
  • Supply Ordering and Management
  • Service Quality
  • Cooking and Baking
  • Staff Scheduling
  • Labor and Overhead Cost Estimation
  • Cash Register Operations
  • Inventory Accuracy
  • Health Code Compliance
  • Proper Food Handling
  • Front of House Management
  • Effective Customer Service

Timeline

Assistant Bakery Deli Manager

Food City KVAT
10.2020 - 11.2022

Assistant Manager

Café Royal
05.2013 - 10.2016

Bar Manager

Bienville Club
03.2010 - 05.2013

Trainer

P.F. Changs
02.2005 - 07.2009

High School Diploma -

Craigmont High School

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