Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Chris Brown

Summary

Adept at optimizing vehicle and audio system performance, I leveraged attention to detail and time management to enhance customer satisfaction at CB Direct Fleet Optimization. My positive attitude and proficiency in power tool operation fostered team collaboration and increased efficiency. Achievements include training new installers and significantly improving project completion rates.

Professional installer with robust experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.

Experienced with various installation techniques and equipment. Utilizes problem-solving abilities to address challenges and ensure project success. Knowledge of industry standards and practices, ensuring high-quality and safe installations.

Overview

16
16
years of professional experience

Work History

12 Volt GPS Installer

CB Direct Fleet Optimization
06.2022 - 01.2025
  • Optimized vehicle performance with precise wiring and component placement during installations.
  • Facilitated clear communication between clients and management regarding project requirements, ensuring smooth project completion.
  • Performed routine maintenance checks on previously installed systems to ensure ongoing optimal performance.
  • Assisted customers in understanding product features by providing clear explanations and demonstrations upon request.
  • Enhanced customer satisfaction by providing efficient 12 Volt installations in a timely manner.
  • Supported fellow installers with technical advice when faced with challenging situations or difficult installs, fostering a collaborative work environment.
  • Provided personalized recommendations for clients, enhancing their driving experience with tailored 12 Volt solutions.
  • Ensured long-lasting installations by utilizing high-quality materials and adhering to industry standards.
  • Increased customer retention through exceptional troubleshooting and resolution of post-installation issues.
  • Developed lasting relationships with clients through excellent communication, ensuring repeat business opportunities for future projects.
  • Going the extra mile" for clients resulted in numerous positive reviews and referrals from satisfied customers.
  • Repaired and replaced worn and damaged components.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.

Car Audio Installer

Sound Evolution
11.2020 - 06.2022
  • Established trusted relationships with suppliers, negotiating favorable deals on equipment purchases that ultimately benefited both the company''s bottom line as well as its clientele.
  • Increased company revenue by effectively upselling additional products and services during installation consultations.
  • Identified opportunities for business growth by participating in industry events and networking with potential clients or partners.
  • Assisted clients in understanding their new audio systems'' features and functions post-installation, ensuring comfortable operation moving forward.
  • Enhanced customer satisfaction by installing high-quality car audio systems tailored to individual preferences.
  • Conducted thorough pre-installation assessments to identify client needs, recommending suitable equipment options accordingly.
  • Maintained a clean and organized workspace, contributing to a professional environment for customers and colleagues alike.
  • Implemented time-saving techniques during installations, optimizing workflow while maintaining high standards of quality workmanship.
  • Supported sales staff in closing deals by demonstrating an expert-level understanding of various car audio products available.
  • Streamlined the installation process for improved efficiency and faster turnaround times, reducing customer wait periods.
  • Resolved technical issues promptly, providing exceptional after-sales support and fostering lasting client relationships.
  • Collaborated with team members to complete complex installations, ensuring optimal system performance and functionality.
  • Continuously updated product knowledge through industry research and training seminars, staying current on the latest trends in car audio technology.
  • Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
  • Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
  • Built special wood, fiberglass and carpet enclosures to hold equipment and minimize shifting.

Car Audio Installer

Audio House
05.2018 - 10.2020
  • Assisted clients in understanding their new audio systems'' features and functions post-installation, ensuring comfortable operation moving forward.
  • Enhanced customer satisfaction by installing high-quality car audio systems tailored to individual preferences.
  • Conducted thorough pre-installation assessments to identify client needs, recommending suitable equipment options accordingly.
  • Maintained a clean and organized workspace, contributing to a professional environment for customers and colleagues alike.
  • Contributed to a positive company culture by maintaining open lines of communication with colleagues and actively participating in team-building activities.
  • Implemented time-saving techniques during installations, optimizing workflow while maintaining high standards of quality workmanship.
  • Supported sales staff in closing deals by demonstrating an expert-level understanding of various car audio products available.
  • Streamlined the installation process for improved efficiency and faster turnaround times, reducing customer wait periods.
  • Resolved technical issues promptly, providing exceptional after-sales support and fostering lasting client relationships.
  • Collaborated with team members to complete complex installations, ensuring optimal system performance and functionality.
  • Minimized returns and warranty claims through meticulous attention to detail during all stages of the installation process.
  • Continuously updated product knowledge through industry research and training seminars, staying current on the latest trends in car audio technology.
  • Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
  • Built special wood, fiberglass and carpet enclosures to hold equipment and minimize shifting.

Shop Manager

M.C.P.G. Happy Herbs
10.2017 - 05.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
  • Developed new promotional campaigns to attract new customers.
  • Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
  • Increased customer loyalty with personalized shopping experiences and excellent service.

Car Audio Installer

Car Toys
01.2017 - 12.2017
  • Enhanced customer satisfaction by installing high-quality car audio systems tailored to individual preferences.
  • Assisted clients in understanding their new audio systems'' features and functions post-installation, ensuring comfortable operation moving forward.
  • Conducted thorough pre-installation assessments to identify client needs, recommending suitable equipment options accordingly.
  • Maintained a clean and organized workspace, contributing to a professional environment for customers and colleagues alike.

Heavy Equipment Operator

Bechtel Oil, Gas, & Chemical Division
07.2015 - 01.2016
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
  • Operated machining equipment safely with team of operators.

Oil Field Service Rig Operator

Northern Productions
06.2014 - 07.2015
  • Implemented preventive maintenance programs that resulted in prolonged service life of critical equipment components on the rig site.
  • Ensured compliance with environmental regulations during drilling operations to protect surrounding ecosystems.
  • Maintained clear communication lines between rig operators to ensure smooth operations on site.
  • Trained new hires in proper rig operation techniques, leading to quicker integration into the team dynamic.
  • Completed drilling projects within deadlines by efficiently managing time and resources.
  • Enhanced rig efficiency by consistently maintaining equipment and performing routine checks.
  • Collaborated with supervisors to develop plans for overcoming challenges related to specific drilling projects or locations.
  • Performed accurate calculations for drilling parameters to optimize performance and minimize waste materials.
  • Assisted in rig mobilization and demobilization processes, ensuring safe transportation of equipment to each job site.
  • Increased safety awareness through regular crew meetings and thorough training sessions.
  • Conducted regular safety drills to prepare staff for potential emergency situations on the job site.
  • Improved overall rig performance by troubleshooting issues promptly and implementing effective solutions.
  • Maintained accurate records of drilling activities for future reference and documentation purposes.
  • Reduced downtime with diligent maintenance of service rig components, including pumps, engines, and hydraulic systems.
  • Assisted in the assembly and disassembly of drilling equipment, ensuring proper procedures were followed at all times.
  • Lifted, installed and removed equipment in extreme weather conditions and temperatures.
  • Operated pumps to circulate water, oil or other fluids through wells to remove sand or materials obstructing free flow of oil.
  • Used explosive charges to perforate casings and sidewalls or remove obstructions.
  • Monitored controls and interpreted instrument readings to locate faults or obstacles.
  • Inspected drilling equipment and tools to identify safety concerns.
  • Interpreted instrument readings to determine depth of obstruction.
  • Directed drilling crews to assemble and connect piping, apply weights to drill pipes or drill around lodged obstacles.

Oilfield Relief Operator

Basic Energy Services
02.2012 - 05.2014
  • Ensured product quality by conducting regular testing and making necessary adjustments to meet established specifications.
  • Provided input during team meetings to help identify potential areas for process improvement, emphasizing a proactive approach to continuous learning and growth.
  • Improved plant efficiency by monitoring and adjusting equipment to maintain optimal operating conditions.
  • Collaborated with team members to troubleshoot and resolve complex operational issues, minimizing disruptions to production schedules.

Oil Field Rig Hand

Key Energy Services
02.2011 - 01.2012
  • Managed mud flow during drilling process to maintain optimal pressure levels and prevent wellbore collapse or blowouts.
  • Continuously updated job knowledge by participating in relevant training programs and staying informed about industry advancements to improve overall performance as a Rig Hand.
  • Increased safety standards by conducting thorough inspections of rig components, identifying potential hazards, and implementing corrective actions.
  • Assisted in rigging up and down, ensuring a smooth transition between different drilling locations and minimizing downtime for the crew.
  • Provided timely support during well control situations by assisting in the proper functioning of blowout preventers and other safety equipment.
  • Rigged cables and pipes in configurations to support loads and maintain crew safety.
  • Worked at heights and in confined spaces without difficulty.
  • Secured safety equipment and always used gear according to requirements.
  • Prepared and erected steel, torque and bolt-up connections.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
  • Worked in extreme weather conditions and hazardous areas to keep rigs operational.
  • Assisted roughnecks with tasks and supplied with equipment.
  • Erected derricks by bolting together various materials.

Butcher, Skinner, Slaughter

Dan's Meat Processing
07.2009 - 12.2010
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.

Education

Acoustic Edge
Houston, TX

GED -

Orin Allen Youth Rehab Facility
Byron, CA
05-2006

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation

Accomplishments

    #1 Car Audio Retailer in North America

Languages

English

Timeline

12 Volt GPS Installer

CB Direct Fleet Optimization
06.2022 - 01.2025

Car Audio Installer

Sound Evolution
11.2020 - 06.2022

Car Audio Installer

Audio House
05.2018 - 10.2020

Shop Manager

M.C.P.G. Happy Herbs
10.2017 - 05.2018

Car Audio Installer

Car Toys
01.2017 - 12.2017

Heavy Equipment Operator

Bechtel Oil, Gas, & Chemical Division
07.2015 - 01.2016

Oil Field Service Rig Operator

Northern Productions
06.2014 - 07.2015

Oilfield Relief Operator

Basic Energy Services
02.2012 - 05.2014

Oil Field Rig Hand

Key Energy Services
02.2011 - 01.2012

Butcher, Skinner, Slaughter

Dan's Meat Processing
07.2009 - 12.2010

Acoustic Edge

GED -

Orin Allen Youth Rehab Facility

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Chris Brown