Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Work Availability
Timeline
Generic

CHRIS BRUETSCH

Tigard

Summary

Experienced People Leader prepared to drive performance and enhance customer and associate experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control. Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

30
30
years of professional experience

Work History

Store Manager

Lowe's
05.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

OPERATIONS ASSISTANT MANAGER

LOWE'S
03.2022 - Current
  • Coordinated with Store Manager in different operational issues and promotional activities.
  • Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.

MERCHANDISING ASSISTANT MANAGER

LOWE'S
05.2021 - 03.2022
  • Oversaw inventory counts each Year to maintain stock records and account for shrinkage.
  • Assessed areas of service concern and developed improvement plans.
  • Increased sales by creating visually appealing merchandise displays and product arrangements.
  • Coordinated promotional events, contributing to increased overall store sales and customer engagement.

OPERATIONS ASSISTANT MANAGER

LOWE'S
01.2020 - 05.2021
  • Supervised operations team to support operational excellence and excellent customer service.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.

MERCHANDISING ASSISTANT MANAGER

LOWE'S
04.2019 - 01.2020
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Arranged consistent shelves, bins and end=caps at by following established planograms.
  • Supported audits, shortage control initiatives, and disposition by preparing and reviewing associated paperwork.
  • Coordinated promotional events, contributing to increased overall store sales and customer engagement.

MERCHANDISING ASSISTANT MANAGER

THE HOME DEPOT
02.2015 - 04.2019
  • Developed merchandise plans to purchase various highly sought-after items to increase sales.
  • Oversaw inventory counts each Year to maintain stock records and account for shrinkage.
  • Coordinated promotional events, contributing to increased overall store sales and customer engagement.
  • Increased sales by creating visually appealing merchandise displays and product arrangements.

OPERATIONS ASSISTANT MANAGER

THE HOME DEPOT
02.2010 - 01.2015
  • Supervised operations team to support operational excellence and excellent customer service.
  • Developed and maintain operational guidelines for staff.
  • Inspected worksites, practices and gear for compliance with established safety standards.

Education

No Degree -

American River College
Sacramento, CA

Skills

  • Process Driven
  • SOP Implementation
  • Customer Relations
  • Goal Attainment
  • Community Involvement
  • Peer Leadership
  • Transaction Monitoring
  • Product and Service Knowledge
  • Performance Tracking and Evaluations
  • Recruiting and Interviewing
  • Directing Team Members
  • Managing Operations and Efficiency
  • Administration and Reporting
  • Scheduling and Coordinating
  • Sales Monitoring
  • Statistical Data Gathering
  • Employee Coaching and Motivation
  • Store Opening and Closing Procedures
  • Maximizing Profitability
  • Payroll Preparation
  • Orientating and Training
  • Hiring and Developing
  • Cycle Count Audits
  • Operational Excellence
  • Negotiation and Conflict Resolution
  • P&L Oversight
  • Operation and Control
  • Inspirational Leadership
  • Business Analysis
  • Business Unit Oversight
  • Fiscal Management
  • Property Accountability

Accomplishments

  • Effectively Managing Stores to achieve sales goals between 25 and 85 million dollars annually.
  • Supervised teams of 120-300 staff members.
  • Mentoring Associates to achieve their career goals within the organization.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources with the hiring and onboarding process.
  • Embraced change by working in 3 distinctive Metropolitan areas of Sacramento, Seattle, and Portland.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Store Manager

Lowe's
05.2023 - Current

OPERATIONS ASSISTANT MANAGER

LOWE'S
03.2022 - Current

MERCHANDISING ASSISTANT MANAGER

LOWE'S
05.2021 - 03.2022

OPERATIONS ASSISTANT MANAGER

LOWE'S
01.2020 - 05.2021

MERCHANDISING ASSISTANT MANAGER

LOWE'S
04.2019 - 01.2020

MERCHANDISING ASSISTANT MANAGER

THE HOME DEPOT
02.2015 - 04.2019

OPERATIONS ASSISTANT MANAGER

THE HOME DEPOT
02.2010 - 01.2015

No Degree -

American River College