Chris Bundens
Arlington,VA
Summary
Collaborative technical leader with extensive experience in IT infrastructure and operations within high-security and compliance-driven industries such as healthcare and defense. Proven ability to design, implement, and maintain secure systems, lead vulnerability identification and remediation, and create processes that effectively manage risk and maintain operational stability.
Overview
10
10
years of professional experience
Work History
Director, IT Operations
RxAnte
Sterling, VA
08.2025 - Current
- Investigated and responded to Taegis XDR detections and cases.
- Researched vulnerabilities identified in third-party penetration test, diagnosed use cases, and executed remediation plans (LDAP Signing and Channel Binding; AD Certificate Services ESC1, etc.)
- Performed network and protocol analysis on network traffic captures to create VLAN ACLs, securely segmenting systems processing PHI without disrupting performance or operations.
- Enforced Conditional Access policies in InTune blocking the use of personal devices, device code flow, and authentication transfer.
- Performed and resolved vulnerability scans before releasing servers to production.
IT Operations Manager
QinetiQ
McLean, VA
11.2022 - 06.2025
- Developed a change control process and chaired weekly change review board with Infrastructure, Cybersecurity, and Enterprise Application teams to oversee tracking, approval, scheduling, and communication of changes, helping the organization achieve CMMC Level 2 certification while minimizing disruption to business.
- Led technology divestiture of manufacturing facility including data backup/retention, asset tracking, copier/printer lease contract transition, and software licensing transfer.
- Increased security posture through implementation of DISA STIG Group Policy for company endpoints.
Assistant Director of IT
GeneDx
Gaithersburg, MD
01.2022 - 10.2022
- Deployed greenfield Azure environment as part of divestiture from parent company, implementing a number of MS best practices including conditional access, MFA, and PIM/Just-in-Time access.
- Successfully migrated several hundred mobile devices as part of a divestiture and created MAM and MDM policies to secure data and systems while meeting business objectives.
IT Manager
GeneDx
Gaithersburg, MD
10.2020 - 01.2022
- Spearheaded a virtualization transformation and reduced technical debt by virtualizing 80% of the organization’s Windows Server OS/hardware systems into VMWare, increasing uptime and reducing capital expense.
- Migrated 20TB of critical production lab and user data from legacy hardware into virtual environment, resulting in improved security posture, stability and availability for low-latency laboratory operations.
System Administrator
GeneDx
Gaithersburg, MD
03.2018 - 10.2020
- Maintained organization’s security posture by regularly patching 50 Windows servers within 30 days of release. Implemented best practices through patch testing in dev/staging environments, eliminating all instances of patch-related production outages/rollbacks.
- Led cybersecurity incident response efforts for GeneDx facility, quarantined affected systems, and investigated malicious activity.
Help Desk Specialist
GeneDx
Gaithersburg, MD
08.2015 - 03.2018
- Researched and resolved L1-to-L3 tickets. Consistently performed at a high level and closed out 75% of the tickets received by the Service Desk.
- Assumed ownership of the new hire process and implemented new processes and procedures to reduce post-onboarding tickets from new hires by 80%.
Education
Bachelor of Science - Computer Networking and Security
University of Maryland, Global Campus
03-2017
Bachelor of Arts - English
Salisbury University
05-2011
Skills
- Taegis XDR
- Wireshark, Nessus, Nmap
- Defender, Entra ID, Purview
- Active Directory, Azure, Microsoft 365
- Frameworks & Standards: ISO/IEC 27001, CMMC, NIST, DISA, HIPAA, Zero Trust
- Endpoint Management (InTune, SCCM, Manage Engine Endpoint Central)
- Virtualization (VMware, Nutanix)
- Networking/Firewalls (Juniper, FortiNet, Extreme)
- Patch Management (WSUS, Manage Engine)
Certifications
- GIAC GDSA, December 2025 (Expected)
- ITIL 4 Specialist: Create, Deliver and Support, May 2025
- ITIL 4 Foundation, September 2024
Timeline
Director, IT Operations
RxAnte
08.2025 - Current
IT Operations Manager
QinetiQ
11.2022 - 06.2025
Assistant Director of IT
GeneDx
01.2022 - 10.2022
IT Manager
GeneDx
10.2020 - 01.2022
System Administrator
GeneDx
03.2018 - 10.2020
Help Desk Specialist
GeneDx
08.2015 - 03.2018
Bachelor of Science - Computer Networking and Security
University of Maryland, Global Campus
Bachelor of Arts - English
Salisbury University