Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaclyn Burlingham

Fairview Park

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working,

Overview

10
10
years of professional experience

Work History

Senior Medical Receptionist

Premier Physicans
12.2022 - Current
  • Welcomed patrons and immediately offered assistance by asking open-ended questions.
  • Collect patient and client documents and information upon referral.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Monitored office supplies by checking inventory and placing orders.
  • Collaborated closely with billing department to resolve discrepancies, contributing to improved financial accuracy.
  • Assisted physicians with administrative tasks such as prescription refills or test result notifications, allowing them to focus on providing optimal care.
  • Helped patients complete necessary medical forms and documentation.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed patient referrals to other medical specialists.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Sorted, opened, and routed mail and deliveries to meet business requirements
  • Proficient in Microsoft programs. Word, Excell, Outlook and Power Point.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Transactions Coordinator

SecuRealestate Solutions
10.2020 - 11.2022
  • Communicating regularly with title companies
  • Communicating with buyers and sellers on their deal status
  • Managing a substantial number of spreadsheets for day-to-day operations
  • Managing and tracking cold call KIP’s
  • Creating and remitting contracts with Dotloop
  • Distributing mailers.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Developed and adjusted work schedules for staff.
  • Proficient in Asana and Slack

Sales Coordinator

Cleveland Printwear
02.2018 - 03.2020
  • Collaborated with customers to determine style size and arrangement of graphics on garments
  • Communicated with customers ensuring all art details were correct
  • Communicated with production and scheduling to ensure final product met customer specifications
  • Placed orders for large companies and organizations
  • All order entry and payment confirmation for sales
  • Inventory management
  • Packaging and shipping orders.
  • Quoted prices, credit terms and other bid specifications.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Kept detailed records of daily activities through online customer database.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Legal Clerk

Wilson & Gillissie
09.2014 - 02.2018
  • Liaise between attorneys and clients
  • Responsible for sending out legal correspondence
  • Data entry of medical records for social security cases
  • Filing and organization of attorney records.
  • Created and printed legal documents for attorneys to review.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Developed and maintained positive relationships with clients and colleagues.
  • Scheduled and made appointments for attorneys.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.

Education

High School Diploma -

Bay Village High School
Bay Village, OH
2006

Skills

  • Administrative Support
  • Office Work
  • Excellent Communication
  • Multitasking Abilities
  • Attention to Detail
  • Flexible and Adaptable

Timeline

Senior Medical Receptionist

Premier Physicans
12.2022 - Current

Transactions Coordinator

SecuRealestate Solutions
10.2020 - 11.2022

Sales Coordinator

Cleveland Printwear
02.2018 - 03.2020

Legal Clerk

Wilson & Gillissie
09.2014 - 02.2018

High School Diploma -

Bay Village High School

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Jaclyn Burlingham