To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Office Manager/Route Representative
Good Shepherd Pet Services
06.2014 - Current
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Care Advisor
Senior Living
03.2013 - 06.2014
Conducted comprehensive assessments, identifying individual needs and resources for optimal care.
Developed strong relationships with patients and families, fostering trust and open communication.
Contributed to determination of type and duration of services necessary to meet client needs, consulting families to continually tailor care services to needs of clients.
Customer Service Manager
Invisible Fence Inc.
04.2012 - 03.2013
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.