CHRIS CAHILL
Alpharetta ,GA
Summary
Experienced in formulating and executing strategic initiatives to drive business success, leveraging data-driven insights to inform decision-making and optimize performance. Demonstrates a track record of effective leadership and strategic thinking in high-pressure situations, consistently delivering results that exceed expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Capacity Strategy Manager
C. H. Robinson
09.2024 - Current
- Evaluate award health and monitors adherence to capacity procurement plan
- Performed weekly/monthly review against customer scorecard metrics.
- Developed and executed data-driven capacity planning strategies to optimize operational efficiency and support long-term business growth
- Maintained positive internal customer relations by addressing problems head-on and implementing successful corrective actions.
- Established priorities, maintained schedules and monitored performance.
- Led initiatives to improve service levels, mitigate risk, and ensure business continuity during demand fluctuations
- Presented regular progress updates to senior leadership, facilitating informed decision-making regarding strategic direction setting.
Capacity Portfolio Representative
C.H. Robinson
10.2022 - 08.2024
- Reduced transportation costs by negotiating competitive rates with carriers based on volume commitments and service levels.
- Conducted regular performance reviews of carriers, providing feedback and implementing corrective actions as needed.
- Managed a diverse portfolio of carriers, ensuring compliance with federal regulations, safety standards, and company policies.
- Analyzed market trends to identify opportunities for expanding the carrier base and securing additional capacity at competitive rates.
- Developed strong rapport with carriers through regular communication, fostering trust and long-term partnerships.
- Provided training and mentorship to new team members in the areas of carrier management, negotiation techniques, and overall industry best practices.
- Improved carrier relations by maintaining consistent communication and addressing concerns promptly.
Licensed Insurance Agent
Farmers Insurance- Chris Masih-Das
01.2022 - 04.2022
- Calculated quotes and educated potential clients on insurance options.
- Obtained underwriting approval by completing application for coverage.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Provided coverage option information to assist clients in protecting assets
Territory Sales Manager
CURT Group
09.2017 - 03.2021
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Prospected to increase sales lead pipeline and and converted leads into new customers.
- Worked independently with minimal supervision.
- Demonstrated consistent track record of overachieving sales quotas.
- Completed all call reports, paperwork and on-going personal training by required deadlines.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Generated and managed $10 million+ dollar territory.
- Developed customer relationships and increased overall sales by at least 5% YOY.
- Proficient in Salesforce and Microsoft PowerBI
Assistant Warehouse Manager
Curt Manufacturing
04.2011 - 09.2017
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Daily review of inventory for LTL freight, and parcel packages.
- Identify inventory discrepancies due to transactional errors, correct, and address root cause.
- Ensure accurate, timely, and efficient deliveries of products to our customers.
- Review open orders, ensuring scheduled to load and deliver to meet customer expectations.
- Manage employees to maintain efficiency and accuracy while pulling and shipping product to our customers.
- Solid knowledge of distribution procedures
- Organized daily warehouse functions Manage Warehouse invoices
- Proficient in AS 400 and XA Browser
- Won Warehouse of the Year 2014
Customer Service Representative
Curt Manufacturng
08.2009 - 04.2011
- Provided first class customer service to all Curt Manufacturing customers.
- Handled incoming calls/inquires from clients and accurately captured customer information.
- Collaborate with management and sales representatives to communicate customer conversations and resolutions.
- Responded to customer requests for products, services and company information
Warehouse Assoicate
Curt Manufacturing
01.2009 - 08.2009
- Reduced transportation costs by negotiating competitive rates with carriers based on volume commitments and service levels.
- Conducted regular performance reviews of carriers, providing feedback and implementing corrective actions as needed.
- Managed a diverse portfolio of carriers, ensuring compliance with federal regulations, safety standards, and company policies.
- Analyzed market trends to identify opportunities for expanding the carrier base and securing additional capacity at competitive rates.
- Developed strong rapport with carriers through regular communication, fostering trust and long-term partnerships.
- Provided training and mentorship to new team members in the areas of carrier management, negotiation techniques, and overall industry best practices.
- Improved carrier relations by maintaining consistent communication and addressing concerns promptly.
Education
Bachelor of Science - Business Management
Southern Polytechnic University
Marietta, GA 05.2010
Skills
- Sales Records Management
- Customer Trend Analysis
- Sales Quota Management
- Verbal and Written Communication
- Salesforce Software
- Problem Solving
- Customer Service
- Time Management
- Aftermarket Sales
- Territory Management
Accomplishments
- Won Champion Installer Growth Award 2018
Certification
- Six Sigma- White Belt Certification
- Licensed Property and Casualty Agent - State of Georgia
Timeline
Capacity Strategy Manager
C. H. Robinson
09.2024 - Current
Capacity Portfolio Representative
C.H. Robinson
10.2022 - 08.2024
Licensed Insurance Agent
Farmers Insurance- Chris Masih-Das
01.2022 - 04.2022
Territory Sales Manager
CURT Group
09.2017 - 03.2021
Assistant Warehouse Manager
Curt Manufacturing
04.2011 - 09.2017
Customer Service Representative
Curt Manufacturng
08.2009 - 04.2011
Warehouse Assoicate
Curt Manufacturing
01.2009 - 08.2009
Bachelor of Science - Business Management
Southern Polytechnic University
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