Summary
Overview
Work History
Education
Skills
Certifications Training
Additional Work Experiences
Leader Snapshot
Personal Information
Certification
Timeline
Generic

Chris Campbell

Portland,OR

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Functional Team Leader driving proven results within Technology. I build and manage teams to make companies better.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sr. Director of Enterprise Transformation & Team Agility

CultureSparq
02.2024 - Current
  • Own the Process for how teams deliver work: from structuring teams to monitoring and leading multiple complex projects on-time and on-budget.
  • Plan and Facilitate Quarterly planning sessions for multiple teams and manage that work in tools like Aha! and JIRA.
  • Lead implementation of Agile, Scrum, Kanban best practices across several cross-functional teams and projects.
  • Effectively facilitated the intake process for project initiatives into the Enterprise Portfolio Backlog and Teams Roadmap.
  • Planned and integrated project and program schedules.
  • Established performance goals for teams and provided feedback on methods for reaching those milestones.
  • Monitored and coordinated workflows to optimize resources.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.

Sr. Agile/IT Project Manager

Portland General Electric (PGE)
10.2022 - 02.2024
  • Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
  • Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Provided detailed project status updates to stakeholders and executive management.
  • Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
  • Wrote, updated and maintained project documentation.

Sr. Scrum Lead/Agile Project Manager

ChowNow
01.2021 - 08.2022
  • Implemented Process Improvement strategies for a $60M funded Startup to deliver a mobile order management platform
  • Coordinated release planning activities to align with overarching organizational goals and timelines.
  • Championed Agile practices within the organization, promoting the adoption of Scrum frameworks across multiple departments.
  • Assessed and analyzed customer requirements to develop effective IT project plans.
  • Worked to provide continuous improvement for product development lifecycle.
  • Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
  • Contributed to organizational growth by consistently delivering high-quality work as a Scrum Lead, showcasing expertise and dedication to project success.
  • Optimized resource allocation for maximum value delivery, balancing workload among team members effectively.
  • Researched current trends to stay knowledgeable in Scrum methods.

Sr. Director of Enterprise Transformation & Agility

CultureSparq
08.2018 - 01.2021
  • Successfully built high performing teams and lead them to deliver projects faster and on-budget.
  • Coached senior leaders and managers on Agile Transformation methodologies across the company.
  • Mentored and coached technical project managers and product owners on writing quality requirements
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Drove revenue growth through successful market expansion strategies, identifying untapped markets and capitalizing on emerging trends.
  • Developed detailed plans based on broad guidance and direction.
  • Championed continuous improvement initiatives to drive operational excellence within the organization.

Sr. Director of Digital Transformation & Technology

T-Mobile
05.2017 - 08.2018
  • Built a Digital Transformation practice using Agile methodologies that helped scale teams and deliver T-Mobile new Billing Platform.
  • Established multi-team priorities, maintained schedules and monitored performance.
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Achieved departmental goals by developing and implementing strategic plans and initiatives.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Drove revenue growth through successful market expansion strategies, identifying untapped markets and capitalizing on emerging trends.
  • Implemented cost-saving measures through effective resource allocation and budget management.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Sr. Agile Lead/IT Project Manager

Nike Consumer Digital Tech
01.2013 - 05.2017
  • Improved teams’ ways of working across several Nike business units: Digital Tech, Consumer Digital Tech, Nike Innovation, and Nike Sports Research Lab
  • Implemented Agile delivery practices to achieve on-time delivery for several Nike Digital Products: Nike Sports Watch, Nike Running App, SNKR app, NSRL Testing devices, and Nike Fuel Band
  • Coached product owners on delivering value in the form of Minimal Viable Products that reduced scope and cost
  • Guide the business towards an Agile environment via effective change management, coaching, and collaborating with stakeholders to improve requirements and team stability
  • Reduced software development timeframes by identifying bottlenecks and optimizing the development process.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Developed agile project management roadmap to define project objectives, timelines and milestones.
  • Monitored and tracked project progress to support timely completion.
  • Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
  • Strong systems thinking skills and situational awareness for effective management of products and teams

Sr. Scrum Master/IT Project Manager

ESPN
10.2012 - 01.2013
  • Served as the Scrum Master for the data analytics squad where I successfully evangelized agile development practices
  • Championed change management initiatives, guiding teams through successful transitions to new methodologies and techniques.
  • Enhance the operational transformation practices in terms of people, process, and technology
  • Coached, and trained Scrum Teams that resulted in the deliver of ESPN Enterprise & Data Analytics platform
  • Wrote, updated and maintained project documentation.
  • Updated customers and senior leaders on progress and roadblocks.
  • Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.

Education

MBA -

Claremont Graduate Drucker School of Business

MA -

California State University San Bernardino

BA -

Long Beach State University

Skills

  • Agile Methodologies
  • IT Project Management
  • Cloud Migration
  • Business Management
  • Strategic Planning
  • Digital Transformation
  • Managing Operations and Efficiency
  • Technical Proficiency
  • Construction Management
  • Investor Relations
  • Team Leadership
  • Information Technology Management
  • Organizational Development
  • Budget Management

Certifications Training

  • Certified Scrum Master (CSM)
  • Certified Scrum Professional
  • Certified Product Owner
  • Certified Scrum Educator
  • Lean Six Sigma
  • AI Strategist
  • LeSS (Large-Scale Scrum) framework
  • Lean Enterprise Institute
  • Scale Agile Framework (SAFe)
  • JIRA, SLACK, Azure, Confluence

Additional Work Experiences

  • United Health Group/Optum – Sr. Scrum Master/Project Manager
  • Hewlett Packer/HP – Sr. Agile Coach/Project Manager
  • LiveNation/Ticketmaster – Lean Innovation Lead

Leader Snapshot

Over 15 years’ experience working as a Sr. Agile Lead/IT Project Manager with a successful record of helping companies and teams thrive. Years of experience leading IT Programs. Digital Transformation and Agile Transformations initiatives for Startups and Fortune 500 companies by implementing best practices for establishing a Lean-Agile Mindset. What makes me different is my human-centered approach to coaching strategies that trigger learning, spark collaboration, build trust, and drive change. Leading Technology Transformation initiatives to migrate legacy systems to the Cloud, build Web and Mobile Applications as well as SaaS, PaaS & GaaS platforms to implement better features and improve operating system towards a better user experience. Establish agile best practices to increase organizational efficiency via a “People First” culture, continuous improvement strategies, and tool consolidation. Familiar with Cloud Technologies, JIRA, SLACK, Confluence, Azure, and AI Models.

Personal Information

Title: Sr. Agile Lead/IT Project Manager

Certification

  • Certified Scrum Master (CSM)
  • Certified Scrum Professional
  • Certified Product Owner
  • Certified Scrum Educator
  • Certified Lean Six Sigma
  • Certified Construction Manager

Timeline

Sr. Director of Enterprise Transformation & Team Agility

CultureSparq
02.2024 - Current

Sr. Agile/IT Project Manager

Portland General Electric (PGE)
10.2022 - 02.2024

Sr. Scrum Lead/Agile Project Manager

ChowNow
01.2021 - 08.2022

Sr. Director of Enterprise Transformation & Agility

CultureSparq
08.2018 - 01.2021

Sr. Director of Digital Transformation & Technology

T-Mobile
05.2017 - 08.2018

Sr. Agile Lead/IT Project Manager

Nike Consumer Digital Tech
01.2013 - 05.2017

Sr. Scrum Master/IT Project Manager

ESPN
10.2012 - 01.2013

MBA -

Claremont Graduate Drucker School of Business

MA -

California State University San Bernardino

BA -

Long Beach State University

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Chris Campbell