Chris Carden
Palm Harbor
Summary
Restaurant manager with proven expertise in food safety standards, inventory management, and customer service. Focused on driving operational efficiency and improving team performance. Demonstrated ability to enhance customer satisfaction and streamline processes.
Overview
22
22
years of professional experience
Work History
Restaurant Manager of all outlets/ Golf retail
Innisbrook resorts
Palm Harbor
06.2016 - 11.2025
- Managed daily restaurant operations and staff scheduling to ensure seamless service.
- Oversaw inventory management and coordinated supply orders to ensure consistent availability.
- Oversaw inventory management and coordinated supply orders effectively.
- Developed and implemented standard operating procedures for staff efficiency.
- Trained and mentored new team members on service standards to enhance performance.
- Handled guest complaints and resolved issues promptly to maintain high satisfaction levels.
Restaurant Manager
Ozona Blue grilling company
Ozona
02.2019 - 08.2024
- Supervised daily restaurant operations to ensure efficient service delivery.
- Trained staff to enhance customer service skills, leading to increased satisfaction.
- Resolved customer complaints promptly, contributing to maintained customer satisfaction levels.
- Coordinated special events and catering services, delivering tailored experiences for diverse clientele.
- Implemented health and safety standards to ensure regulatory compliance.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Scheduled staff shifts to optimize workforce management and coverage needs.
- Conducted performance evaluations to support employee growth and development.
Restaurant Manager/Restaurant Bar Manager
Cityfish Restaurant
Oldsmar
06.2009 - 06.2016
- Oversaw daily restaurant operations to ensure efficient service and customer satisfaction.
- Managed budgeting and inventory control for effective day-to-day operations.
- Managed staff scheduling to ensure optimal shift coverage and support service demands.
- Trained new employees on restaurant policies and customer service standards.
- Implemented and monitored health and safety protocols to ensure compliance with regulations.
- Supervised staff in food handling and safety protocols to maintain high customer service standards.
- Resolved customer complaints promptly to preserve positive relationships.
- Completed opening, closing, and shift change functions to uphold operational standards.
Restaurant Manager/Catering Manager
Maggiano's little Italy
Raleigh/Tampa
09.2003 - 06.2009
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw daily restaurant operations, optimizing workflow and enhancing guest experience.
- Trained and supervised staff to maintain service standards.
- Trained staff in customer service excellence, food handling best practices, and safety protocols.
- Oversaw inventory management and placed supply orders.
- Enforced health and safety regulations in dining areas.
- Facilitated staff meetings to align team on updates and set performance expectations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Skills
- Food safety standards
- Inventory management
- Operational efficiency
- Sales forecasting
- Customer service excellence
- Promotional events
- Staff training and development
Timeline
Restaurant Manager
Ozona Blue grilling company
02.2019 - 08.2024
Restaurant Manager of all outlets/ Golf retail
Innisbrook resorts
06.2016 - 11.2025
Restaurant Manager/Restaurant Bar Manager
Cityfish Restaurant
06.2009 - 06.2016
Restaurant Manager/Catering Manager
Maggiano's little Italy
09.2003 - 06.2009