Chris Cardinale
Tampa,Florida
Summary
Dependable at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Bar Back/Food Runner
Four Green Fields
01.2021 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Restocked food supplies in kitchen and organized storage areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Server
Popei's Clam Bar
01.2014 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
Cooker Operator
The Shack Seafood & Oyster Bar
01.2010 - 01.2015
- Broke down, cleaned and sanitized work stations at end of shift.
- Prepared and built food items according to standardized recipes and directions.
- Set up work stations, prep tables, service counters and steam tables.
- Properly stored food by adhering to food safety policies and procedures.
- Followed production list provided by supervisor.
- Adhered to company safety policies and procedures regarding proper food safety and sanitation.
- Removed cooked products and packed in containers.
- Fed raw materials into equipment and cooked based on instructions.
- Monitored kettle processing for proper cook time and product transfer.
- Inspected and assessed quality of finished products.
Education
Bachelor of Science - Business
The University of Tampa
Tampa, FL05.1992
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Effective Multitasking
- Flexible Schedule
- Cleaning and sanitizing
- Safe Food Handling
- Anticipating Customer Needs
- Meal delivery
- Memory retention
- Food Preparation
- Kitchen Support
- Valid Driver's License
- Food Running
- Attention to Detail
Timeline
Bar Back/Food Runner
Four Green Fields
01.2021 - Current
Server
Popei's Clam Bar
01.2014 - 07.2020
Cooker Operator
The Shack Seafood & Oyster Bar
01.2010 - 01.2015
Bachelor of Science - Business
The University of Tampa
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