Chris Carlson
Dallas,TX
Summary
Dynamic leader and innovator with extensive experience at Microsoft and CloudFit Software, specializing in cloud architecture design and stakeholder communication. Engineered groundbreaking solutions for Fortune 500 companies, significantly enhancing operational efficiency. Expert in cloud migration strategies and fostering key partnerships, notably with Microsoft, to advance AI technology offerings.
Overview
23
23
years of professional experience
Work History
Chief Services Architect
CloudFit Software
Dallas, TX
03.2018 - Current
- Participate in shaping strategic directions by holding a position on the board.
- Enhanced organizational success by contributing to key client and market opportunities.
- Partnering with essential stakeholders from Microsoft to enhance customer offerings through AI technology.
- Engineer a secure process for migrating highly sensitive and compartmentalized data to the Microsoft Azure Cloud.
- Deploy, automate, and manage Azure Cloud environments for Fortune 500 companies, and government entities.
- Lead efforts to achieve authority-to-operate certification on Microsoft Azure Cloud for multiple DOD and government agencies.
- Enhance organizational performance through refined procedure implementation.
- Guide the operational-focused architecture for CloudFit Software's technology suite.
- Direct end-to-end responsibility for the operational performance of all internal IT systems, spanning cloud environments and enterprise tools.
- Provide strategic oversight for delivery on high-value accounts.
- Organized and spearheaded an inaugural, yearly hackathon event.
Various senior level engineering roles
Microsoft
Dallas, TX
12.2001 - 03.2018
- Executed design, deployment, and support for System Center Operations Manager in Office 365 Dedicated Enterprise environments.
- Ensured reliability for 300+ Exchange servers through advanced infrastructure management.
- Implemented and managed Audit Collection Services (ACS) for global Office 365 framework.
- Designed first-ever management pack to enhance Office 365 operations for enterprise clients.
- Elevated operational efficiency by implementing disciplined approaches in MOF/ITIL-aligned management focus.
- Engineered server inventory solution to act as reference point for asset management in Microsoft Office 365 environment.
- Delivered a PowerShell-based solution to identify over 47K Active Directory machine accounts.
- Reduced machine inventory time by 4x through multi-threaded process redesign.
- Enhanced SCOM alert connectors with failover capabilities, improving disaster recovery without modifying the existing connector codebase.
- Supported the design process for an Incident Management solution unifying alerts from more than 15 separate Management Groups into a single management interface.
- Enhanced incident ticket routing by integrating business-level attributes into the alert stream.
- Delivered integration and operational support for multiple custom and COTS network monitoring systems.
- Administered systems such as Cricket, MRTG, RSA Authentication Manager, Cisco Secure ACS with custom enhancements.
- Engineered custom solutions to enhance monitoring capabilities in diverse scenarios.
- Designed and executed migration-support configurations using System Center Orchestrator 2012 in specialized environments.
- Executed initial deployment project to explore implementing System Center Operations Manager for desktop oversight in Microsoft’s internal infrastructure, this included scale testing to 20,000 client desktops
- Implemented Alterpoint's DeviceAuthority NCCM solution to replace a custom in-house developed system.
- Directed operations and managed device platforms from vendors such as Cisco, F5, Aruba, and Marconi solutions.
- Developed and deployed fault-tolerant SCVMM 2012 R2 architecture based on a multi-location WSFC cluster.
Skills
- Infrastructure as Code
- Backup and recovery
- Application modernization
- Capacity planning
- Scalability planning
- Cloud migration strategies
- Automation tools
- Identity and Access management
- Network configuration
- Containerization technologies
- Monitoring and logging
- Virtualization technologies
- High availability design
- Cloud governance
- Cost management
- Hybrid cloud environments
- Disaster recovery planning
- Cloud architecture design
- Cloud infrastructure design
- Multi-cloud management
- Incident response
- Automation scripting
- Performance optimization
- Compliance and regulations
- Serverless computing
- Kubernetes management
- Load balancing
- Solution implementation
- Resource provisioning
- Stakeholder communication
- Data storage solutions
References
References available upon request.
Education and Training
other
Current Security Clearance
Top Secret
Timeline
Chief Services Architect
CloudFit Software
03.2018 - Current
Various senior level engineering roles
Microsoft
12.2001 - 03.2018
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