Summary
Overview
Work History
Education
Skills
Timeline
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CHRIS CARTER

Otis Orchards,WA

Summary

Professional Manager offering over 35 years of expertise in supervising and training employees working in a busy retail and receiving warehouse environment. Successful in meticulously managing logistics, and planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.

Overview

20
20
years of professional experience

Work History

Store Manager

Big Lots
07.2023 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

OPERATIONS MANAGER

Home Depot
07.2003 - 07.2023
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
  • Developed and maintained relationships with external vendors and suppliers
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Organized storage areas to optimize materials movements and minimize labor hours
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies
  • Managed shipping and receiving team, overseeing training, schedules and work assignments
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
  • Trained and guided team members to maintain high productivity and performance metrics
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
  • Controlled store inventory and reviewed cash handling and operations reports.

Education

Associate of Applied Science - Business

North Idaho College
Coeur D'Alene, ID

BBA - Accounting And Business Management

Lewis-Clark State College
Lewiston, ID

Skills

  • Payroll Administration and Timekeeping
  • Departmental Operations
  • Tracking Metrics
  • Hiring and Onboarding
  • P&L Administration
  • Superior Customer Service
  • Organizational Structuring
  • Finance and Accounting Oversight

Timeline

Store Manager

Big Lots
07.2023 - Current

OPERATIONS MANAGER

Home Depot
07.2003 - 07.2023

Associate of Applied Science - Business

North Idaho College

BBA - Accounting And Business Management

Lewis-Clark State College

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