Chris Chancey
Fort Smith,AR
Summary
Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence.
Results-driven and known for high productivity and efficient task completion. Skilled in customer relationship management, inventory control, and sales forecasting, ensuring smooth operation of retail environments. Excel in communication, leadership, and problem-solving, contributing to team success and customer satisfaction.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work History
Store/Retail Sales Manager
Fiori-Dobbs llc
Fort Smith, AR
03.2018 - Current
- Managed daily operations and staff in a high-traffic retail environment.
- Developed training programs for new employees to enhance product knowledge.
- Oversaw inventory management and ensured accurate stock levels at all times.
- Developed training programs for staff to improve service delivery and product knowledge.
- Managed escalated customer inquiries to ensure timely resolution and support.
- Analyzed service metrics to identify trends and drive operational improvements.
- Coordinated scheduling and staffing to meet peak service demands effectively.
- Provided exceptional customer service to ensure customer satisfaction.
- Fostered a positive team culture through mentoring and performance reviews.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
Sales Manager/Inventory Control Supervisor
R&K enterprises
Fort Smith, Arkansas
07.2013 - 03.2018
- Led sales team to develop effective strategies and reach target markets.
- Trained and mentored new sales representatives on product knowledge and techniques.
- Analyzed market trends to identify growth opportunities and adjust sales approaches.
- Managed inventory levels to ensure optimal stock availability and accuracy.
- Utilized warehouse management systems for tracking inventory movements and updates.
- Collaborated with procurement to forecast inventory needs based on sales trends.
Education
Bachelor of Arts - American History
University of Arkansas Fort Smith(UAFS)
Fort Smith, AR 08.2007 - 06.2012
Greenwood Highschool
Greenwood , ARSkills
- Inventory management
- Store operations
- Staff training
- Customer service
- Merchandising
- Customer relationship management
- Sales strategy development
- Time management
- Inventory forecasting
References
References available upon request.
Timeline
Store/Retail Sales Manager
Fiori-Dobbs llc
03.2018 - Current
Sales Manager/Inventory Control Supervisor
R&K enterprises
07.2013 - 03.2018
Bachelor of Arts - American History
University of Arkansas Fort Smith(UAFS)
08.2007 - 06.2012
Greenwood Highschool