Chris Chapman
Production Manager
Springfield,OR
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
19
19
years of professional experience
Work History
Operations Manager
Drive Marketer Inc.
Springfield, Oregon
07.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reviewed shift reports to understand current numbers and trends.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Production Manager
Mid Valley Screen Printing & Embroidery
Springfield, Oregon
10.2011 - 07.2019
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Addressed personnel issues and scheduling conflicts promptly.
- Sourced materials to keep up with production goals and meet customer demands.
- Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
- Calculated finances and production costs while managing cash flow.
Company Owner
No Limits Specialties
Springfield, Oregon
03.2007 - 10.2011
- Managed 6 employees by supervising daily tasks.
- Assisted in recruiting, hiring and training of team members.
- Aligned branding initiatives and sales strategies with client goals.
- Supported company goals through careful reinvestment of profits.
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Spearheaded revenue growth through sales, new and enhanced product development and new market penetration.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drafted invoices for completed work.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Company Owner
Step Up Creations
Springfield, Oregon
06.2003 - 03.2007
- Managed 8 employees by supervising daily tasks.
- Spearheaded revenue growth through sales, new and enhanced product development and new market penetration.
- Aligned branding initiatives and sales strategies with client goals.
- Supported company goals through careful reinvestment of profits.
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drafted invoices for completed work.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Studied latest trends to add new merchandise to product lineup, improving sales revenues.
Education
No Degree - General Studies
Lane Community College
Eugene, ORHigh School Diploma -
Springfield High School
Springfield, OR06.1992
Skills
- Planning and Implementation
- Labor Relations
- Records Organization and Management
- Stakeholder Relations
- Inventory Management
- Staff Management
- Team Leadership
- Customer Service
Timeline
Operations Manager
Drive Marketer Inc.
07.2019 - Current
Production Manager
Mid Valley Screen Printing & Embroidery
10.2011 - 07.2019
Company Owner
No Limits Specialties
03.2007 - 10.2011
Company Owner
Step Up Creations
06.2003 - 03.2007
No Degree - General Studies
Lane Community College
High School Diploma -
Springfield High School
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