Chris Chen
Edison,United States
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Information Technology position to help launch a career while achieving company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Network Administrator
Enlisted in the United States Marine Corps
07.2019 - 10.2023
- Led and maintained a secure and reliable network infrastructure supporting mission-critical operations
- Implemented and managed network policies and security measures to ensure compliance with Department of Defense (DoD) and Marine Corps cybersecurity standards
- Executed routine network monitoring, identifying and resolving connectivity issues.
Waiter/Server
Hook & Reel
Bronx, NY
01.2022 - Current
- Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily
- Responsible for maintaining up to 8 tables at one time while also making sure all stations were clean and properly stocked
IT Customer Service Representative
Easy Home
Edison, NJ
06.2020 - 08.2020
- Handled high volume of calls and emails from customers
- Used critical thinking and problem solving skills to quickly and efficiently identify and solve customer issues
- Provided excellent customer service and made sure customers left satisfied.
Waiter/Server
Hibachi Grill & Supreme Buffet
South Plainfield, NJ
08.2016 - 01.2019
- Greeted and seated guests promptly, providing a warm and welcoming atmosphere for diners
- Explained menu items, daily specials, and buffet offerings to guests, ensuring they had a clear understanding of available options
- Assisted in taking food and beverage orders efficiently, catering to individual preferences and dietary restrictions
- Delivered orders to tables accurately and in a timely manner, ensuring a high level of customer satisfaction
- Maintained a clean and organized dining area by promptly clearing tables, resetting them, and ensuring a visually appealing ambiance
Computer Intern
Edison Public Schools
Edison, NJ
06.2018 - 09.2018
- Conducted hardware repairs and upgrades, including replacing faulty components such as hard drives, memory modules, and power supplies
- Assisted in the installation and configuration of operating systems and software applications on school computers
- Assisted in managing the school's inventory of computer equipment and peripherals, ensuring accurate records and timely replenishment
- Successfully fixed over 50 school computers each week.
Education
High school diploma -
John P. Stevens High School
Some College (No Degree) - Information Technology
Rutgers, The State University of New Jersey
New Brunswick, NJSkills
- Server (5 years)
- Sales Associate (Less than 1 year)
- Military Experience (5 years)
- Network Administration (3 years)
Certification
MCMAP GREY BELT, 03/01/20, Present, Certified Gray Belt in the Marine Corp Martial Arts Program
Additional Information - About Me
Able to speak out English and Chinese fluently. I know how to deal with and communicate with customers because my previous job as a waiter and host. I am very sociable and work well with others. I am a very committed individual who does not like giving up. If there is a problem I will do anything I can to solve it.
Military Service
Marine Corps, United States, Lance Corporal, 07/01/19, Present, Serving as a Reservist in the United States Marine Corps on a 10-year contract. I have passed basic training, MCT, , and MOS School as Network Administrator.
Languages
Chinese (Mandarin)
Elementary
Spanish
Limited
Timeline
Waiter/Server
Hook & Reel
01.2022 - Current
IT Customer Service Representative
Easy Home
06.2020 - 08.2020
Network Administrator
Enlisted in the United States Marine Corps
07.2019 - 10.2023
Computer Intern
Edison Public Schools
06.2018 - 09.2018
Waiter/Server
Hibachi Grill & Supreme Buffet
08.2016 - 01.2019
High school diploma -
John P. Stevens High School
Some College (No Degree) - Information Technology
Rutgers, The State University of New Jersey
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