Summary
Overview
Work History
Education
Skills
HONORS AND AWARDS
Timeline
Generic
Chris Choma

Chris Choma

Lawton,Michigan

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

3
3
years of professional experience

Work History

Service Advisor

Tapper Ford
11.2024 - 07.2025
  • Ask customers questions about their vehicles to accurately create repair orders.
  • Coordinate with the technician about needed repairs and relay to the customer.
  • Frequently update the customer on the status of their vehicle and collect payment upon pickup of the vehicle.
  • Submit warranty claims through Ford ESP and other aftermarket warranties.
  • Submit paperwork for loaner vehicles and help customers into loaner vehicles.
  • Use Autosoft software to perform most job functions.

Service Advisor

Randy Wise Buick GMC
05.2024 - 08.2024
  • Communicate with customers to create repair orders.
  • Work with the technician to coordinate required repairs for customers' vehicles.
  • Close repair orders and collect payment from customers or authorization codes from warranties.
  • Work with aftermarket warranties to approve covered components.
  • Set up paperwork to get customers into loaner vehicles.
  • Use DealerTrack computer software.

Express Service Advisor

Brighton Ford
05.2022 - 05.2024
  • Use iPad to create a repair order for oil changes and other preventative maintenance services.
  • Upsell additional needed preventative maintenance items to customers.
  • Close repair orders and collect payment from customers.
  • Use CDK software for most primary computer functions.

Education

Associate Degree - Science

Schoolcraft College
Livonia, Michigan
01.2019

Diploma - undefined

Novi High School
Novi, Michigan
01.2017

Skills

  • Probes For Thorough Understanding
  • Quick Learner
  • Attention To Detail
  • Plumbing Experience
  • Electrical Experience
  • Handyman Experience
  • Organization Skills
  • Can Think Outside The Box
  • Computer Skills
  • Customer Interaction
  • Payment Handling
  • Sales Experience
  • Problem-Solving Skills
  • Tool handling, including but not limited to: miter saw, circular saw, pipe cutters, pipe wrench, screwdrivers, drills and impact wrenches, air tools, socket wrenches, pliers, wire strippers and cutters, hammers, and more

HONORS AND AWARDS

Phi Theta Kappa Honor Society Alumni - Schoolcraft College, Deans List - Schoolcraft College, Ford President’s Award Team Member - 2022, 2023 - Brighton Ford

Timeline

Service Advisor

Tapper Ford
11.2024 - 07.2025

Service Advisor

Randy Wise Buick GMC
05.2024 - 08.2024

Express Service Advisor

Brighton Ford
05.2022 - 05.2024

Diploma - undefined

Novi High School

Associate Degree - Science

Schoolcraft College
Chris Choma